Area Practice Director - Radiology

Harrison.ai Services

11d • Remote

About The Position

Harrison.ai Services, in partnership with Frontier Radiology, is redefining how radiology is delivered by combining leading Radiologists with cutting-edge AI infrastructure to provide consistent, high-quality diagnostic imaging for hospitals, health systems, and their patients. As a management services organization, we don’t just deliver reads, we build the intelligent, scalable infrastructure that empowers radiologists and healthcare providers to thrive together, as part of Harrison.ai’s broader mission to transform global healthcare through AI-driven solutions.

Reporting directly to the Chief Operations Officer, the Area Practice Director is a high-impact, customer-facing role responsible for maintaining and growing a portfolio of radiology group, hospital, and health system relationships across a defined multi-state region. You will serve as the primary point of contact for clients engaged with Harrison.ai Services' teleradiology services, ensuring exceptional service delivery, strong radiologist coverage, and outstanding patient care outcomes.

This is a remote-based position with an expectation of travel across the region for approximately one to two weeks per month. The ideal candidate brings a proven track record in sales or account management, a genuine passion for healthcare, and the interpersonal skills to build trusted, long-term partnerships with some of the most important healthcare providers in the country. Experience in radiology or broader diagnostic imaging is highly regarded, though not essential — what matters most is your ability to understand complex clinical environments, identify opportunities for growth, and champion the transformative potential of AI in diagnostics.

Requirements

• Bachelor's degree or higher in business, healthcare management, life sciences, or a related discipline is required.
• Demonstrated experience in a sales, business development, or account management role, with a proven track record of achieving revenue targets and growing client portfolios.
• Strong interpersonal and relationship-building skills, with the ability to engage credibly and build rapport with clinical, operational, and executive stakeholders across complex healthcare organizations.
• Excellent communication skills, both written and verbal, with the ability to present complex technical and clinical concepts clearly and persuasively to diverse audiences.
• Demonstrated ability to manage a large, geographically dispersed account portfolio with a high degree of organization, attention to detail, and self-discipline.
• Commercially astute with experience in contract management, negotiation, and identifying upsell and cross-sell opportunities within existing accounts.
• Comfortable operating in a fast-paced, high-growth environment with a degree of ambiguity, and able to work autonomously while remaining aligned to broader team goals.
• Proficiency in CRM platforms (e.g., Salesforce) and standard business productivity tools (Microsoft Office, Google Workspace).
• Willingness and ability to travel across the region for approximately one to two weeks per month to meet clients, attend conferences, and support business development activities.

Nice To Haves

• Experience in radiology or broader diagnostic imaging is highly regarded.
• Prior exposure to radiology, diagnostic imaging, teleradiology, or health technology is a significant advantage.

Responsibilities

• Serve as the primary relationship manager for an assigned portfolio of radiology groups, hospitals, and health systems across a multi-state region, building deep, trusted partnerships with key stakeholders at all levels.
• Proactively manage contract renewals, service expansions, and upsell opportunities to grow revenue and deepen Harrison.ai Services' footprint within existing accounts.
• Conduct regular business reviews with clients to assess satisfaction, align on goals, and identify opportunities to deliver additional value through teleradiology.
• Act as a voice of the customer internally, advocating for client needs and collaborating with product, operations, and clinical teams to drive continuous service improvement.
• Monitor and ensure appropriate radiologist coverage across all key client facilities within the region, working closely with operations and scheduling teams to address gaps proactively.
• Track and report on service performance metrics, escalating and resolving issues in a timely manner to maintain the highest standards of patient care quality and clinical turnaround times.
• Collaborate with internal clinical and operations stakeholders to implement service improvements and ensure contractual obligations and quality benchmarks are consistently met.
• Maintain a thorough and current understanding of all radiology groups, hospitals, and health systems operating within the assigned region, including their organizational structures, competitive landscape, and strategic priorities within our CRM.
• Stay abreast of emerging trends in radiology, teleradiology, AI-driven diagnostics, and broader healthcare policy to position Harrison.ai Services as a knowledgeable and forward-thinking partner.
• Represent Harrison.ai Services at local, regional, and national healthcare conferences, industry events, and professional associations to build brand presence and expand the professional network.
• Identify, qualify, and pursue new business opportunities within the region, including prospective radiology groups, hospital networks, and integrated health systems not currently engaged with Harrison.ai Services.
• Develop and execute targeted regional go-to-market strategies in partnership with the broader Commercial team, leveraging market insights and relationship networks to generate pipelines.
• Prepare and deliver compelling proposals, presentations, and demonstrations that clearly articulate the clinical and operational value of teleradiology.
• Maintain accurate and up-to-date records of all client interactions, account activities, pipeline opportunities, and contract statuses within the CRM system.
• Provide regular reporting and forecasting to the Chief Operations Officer on regional performance, account health, revenue outlook, and market developments.
• Collaborate with finance, legal, and operations teams to support contract negotiations, integration processes, and the resolution of commercial or operational issues.

Benefits

• Yearly L&D budgets
• Mentoring
• Hackathons
• Secondments
• WFH options
• Flexible hours
• Inclusive, thoughtful policies to support families in every stage (fertility, parenthood, loss, grandparenthood)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior