Area Operations Manager

Yusen Logistics•Jacksonville, FL

5d•Onsite

About The Position

Under direct report of the Regional Operations Manager (ROM), assist in supporting Operations with preparing optimum ship schedules within the region, and other ports under HQ’s control as needed. Coordinate with respective Port Authorities and agents best vessel berthing for anticipated operations. Coordinate vessel operations with local terminals, stevedores, processors, surveyors, and customers when lining up and attending vessel operations. Schedules are shared and confirmed locally prior to vessel arrival, during port stay, and upon sailing.

Requirements

Maritime academy graduate with USCG License is preferred
Broad understanding of maritime industry, including future trends
Basic knowledge of vessel trim & stability
Strong interpersonal and problem-solving skills
Motivation and patience to attack problems and propose creative solutions
Excellent written and verbal communication
PC Skills to include MS Excel, Outlook, Teams.
Adaptability to internal programs for stowage planning and cargo databases
5 years experience with vessel and cargo operations

Nice To Haves

Sailing on RoRo vessels or RoRo stevedoring/terminal experience a plus

Responsibilities

Manage staff who will oversee cargo receiving in terminals.
Ensure adequate yard space and daily receiving.
Enforce cargo received is per NYK standards.
Ensure cargo is accounted for, reported, and staged in terminals for load back.
Ensure cargo scheduled to load is accurate, properly marked/staged, and is reconciled with stowage plans.
Supervise cargo discharge and load operations at ports within region. May be needed to attend operations at other ports as needed.
Ensure NYK standards are being observed.
Ensure Stevedores are following load plans, shifting, discharge as per instructed by planning office.
Cross check/report stow plans, summaries, and actual space used when loading.
Provide handling notes for various cargo.
Furnish vessel attendance report outlining all pertinent operational info.
Instruct Chief Officer or duty officer(s) necessary requirements and instructions for safe smooth operations while on vessels.
Instruct Stevedore Supervisor/Superintendents necessary requirements and instructions for safe smooth operations while in terminals.
Coordinate vessel operations with local port authorities, terminals, stevedores, surveyors, and customers when lining up and attending vessel operations.
Ensuring cargo scheduled to load is accurate, properly marked/staged and is reconciled between load lists and stowage plans.
Ensuring cargo scheduled to discharge is accurate and properly manifested.
Ensure cargo plans, manifests, and documentation are reconciled prior to discharge.
Consider yard space, routes, special needs for both discharge and load back.
Investigate/report cargo handling capabilities for ports as requested by upper management and NYK offices/teams.
Investigate/report port information as requested by upper management and other NYK offices/teams.
Provide feedback on cargo handling inquiries, with equipment / securing requirements for safe handling of cargo.
Monitor and Supervise local Stevedores’ performance within their region.
Work with Safe Cargo Work Promotions Committee members in sharing quality information, resulting in damage free / high service quality for our customers.
Work together with our Claim Team as needed.
Provide intimate insight to Procurement on vendor performance in the areas of production, costs, challenges, and damages in order to best protect NYK’s interests and lowering our operating costs.
Help set up contracts in new port start up.
Monitor/Supervise local agents’ performance in ports within their region.
Control and minimize vessel costs in areas such as but not limited to port, cargo, and terminal expenses.
Coordinate with all parties as stated above.
Report on savings and expenditures monthly.
Check vendors’ invoices to ensure correct billing and charges.
Record payment and the production within their region.
Work with Cost Control Team for advance cost estimations as needed.
Prepare cargo resumes for port tariff payments.
Provide information and support during vendor contract negotiations.
Support various departments/offices with technical support as needed.
Assist Upper Management as requested.
Maintain close contact and good relationships with the customers in ports.
Share any feedback and/or requirements with RHQ/HQ.
Support our Sales and CSR’s when dealing with customers.
Support staff who will oversee cargo receiving activity in terminals as per CCC job description, examples such as:
Ensure correct cargo dims, port pairs, descriptions, and equipment reported.
Verify with Dock Receipts and capture in PRESTO.
Provide Ground Lists twice a week for Track/Trace.
Create Load Guides capturing all cargo for loading as per SOP.
Summarize terminal storage costs by customer account and provide internal departments for customer billing.
Complete vessel close out.