Area Operations & Maintenance (O&M) On-Site Supervisor

Katmai•Tampa, FL

29d•$70,000 - $85,000•Onsite

About The Position

This role involves executing, supervising, and inspecting the operations and maintenance of all building equipment. This includes the testing, overhauling, installation, and repair of sophisticated refrigeration, dehumidification, air-conditioning, ventilation, and heating systems. The supervisor will serve as the primary point of contact for building maintenance issues, manage customer expectations, and perform/supervise service calls and preventive maintenance across various building systems like HVAC, carpentry, plumbing, painting, and electrical tasks. A key responsibility is acting as the principal repair technician for critical or complicated failures, communicating service details, and managing customer concerns. The role also includes supervising on-site and off-site technicians, vendors, and subcontractors, managing material and vendor requirements, allocating resources, and coordinating activities. The supervisor will act as a liaison with customers, administrators, and operational employees to ensure contract performance, report to higher management, and communicate directly with clients. Developing and maintaining schedules and performance standards, as well as maintaining the computerized maintenance management system, are also essential. Regular and punctual attendance is required, along with performing other assigned duties.

Requirements

High School Diploma or equivalent required.
Must possess at least three (3) years of recent experience supervising the operation and maintenance of complex facilities or building systems.
Must have a minimum of six (6) years of experience in commercial HVAC maintenance.
Must have a minimum of three (3) years of experience as a team lead/supervisor.
Must have a high-level of repair knowledge of HVAC systems (including chilled water systems), control systems, building automation, plumbing, lighting, generators, locks, alarm suppression systems, electrical distribution, drywall and other structural related repair actions.
Must be able to use hand power tools and basic hand tools.
Hold a valid and current Universal EPA Certification.
NATE Certified (or similar) or ability to obtain in ninety (90) days.
Must be proficient in reading, writing, speaking, and understanding English.
Must obtain and maintain any necessary security access and/or background checks.

Nice To Haves

Strong organizational and leadership skills.
Detail oriented with the ability to multi-task across multiple projects.
Excellent communication and interpersonal skills.
Able to work effectively within a team.
Knowledge of HVAC, chilled water systems.
Knowledge of ASHRAE regulations.
Strong customer service skills.
Intermediate computer skills and able to learn new systems.
Able to prioritize tasks and manage time to meet deadlines.
Able to perform job responsibilities with minimal supervision.
Able to work with others in a professional manner.
Work in accordance with established safety procedures.
Thorough knowledge of Microsoft software (Word, Excel, Access and PowerPoint).
Strong attendance record and be punctual.

Responsibilities

Serve as the primary point of contact for all building maintenance issues and manage the expectations of customers.
Perform, supervise, and inspect service calls and preventive maintenance and repairs including HVAC, building automation, carpentry, structural, plumbing, painting, and electrical tasks.
Serve as the principal repair technician for critical/complicated failures.
Communicate service details with customers and manage customers’ concerns and complaints.
Supervise on-site and off-site technicians, vendors and subcontractors.
Manage material requirements, vendor requirements and effectively allocate resources to include coordination of activities with service vendors.
Act as a liaison with customers, administrators, and operational employees as necessary to ensure contract performance.
Report in writing and orally to higher management; communicate directly with clients and/or other contractor personnel.
Develop and maintain schedules and performance standards.
Maintain the computerized maintenance management system.
Maintain regular and punctual attendance.
Perform other duties as assigned.
Supervise and mentor assigned site project personnel.