Area Manager

PHS Bio-Medical Services•Chino, CA

75d•$71,760 - $100,672

About The Position

The Area Manager - Biomed is responsible for the overall direction and execution of the Medical Equipment Management Plan (MEMP) at hospitals in the designated area. The role leads the Biomedical engineering department team, including Account Managers, Account Coordinators, Biomedical Technicians, and Biomed Support/Interns, and works with the Regional Manager to develop financial and operational plans for the assigned area. The Area Manager recruits, trains, and develops Account Managers; provides guidance, leadership, and coaching; and sets goals and reviews team progress in regular meetings. The role oversees personnel time, attendance, and payroll data, directs the Biomedical Department during regulatory inspections, and communicates applicable regulatory changes and company requirements to the team. The position works with the corporate team to audit, review, and negotiate OEM and third-party service vendor contracts, and serves as a technical advisor to clinical staff on safe medical equipment operation and use. The Area Manager ensures staff follow company policies, scheduled work is completed on time, customer needs are met, appropriate resources are used, and operational issues affecting revenue are communicated. The role maintains positive customer relationships and a patient-focused department culture grounded in teamwork, quality, integrity, professionalism, and growth. BioMedical Services, Inc. offers competitive compensation and a benefits package that may include paid time off, a 401(k) retirement plan, medical, dental, and vision coverage, tuition reimbursement, and voluntary benefit options. Benefits may vary by employment status. The estimated annual compensation range is $71,760 to $100,672; actual starting compensation depends on factors including skills, applicable experience, education, credentials, and licensure. This is a full-time, day-shift position.

Requirements

Bachelor’s degree in Biomedical Engineering or a related discipline and 2 years of experience, or an Associate’s degree and 4 years of experience.
Experience working in complex organizational structures involving administration, engineering, operations, IT, and medical professionals.
Knowledge of anatomy, physiology, electromechanical and electronic fundamentals, medical equipment function and operation, healthcare facility safety, and medical equipment troubleshooting.
Strong knowledge of TJC, DNV, HFAP, CAP, NFPA, CMS, HIPAA, and other applicable standards and regulations.
Strong leadership, team-building, coaching, staff-development, and interpersonal skills.
Strong planning, organization, critical-thinking, and decision-making skills.
Ability to analyze complex problems and recommend solutions.
General business skills, confidentiality, maturity, tactfulness, business ethics, self-motivation, commitment, and integrity.
Strong written and verbal communication skills.
Strong negotiation and conflict-resolution skills.
Ability to write reports and present operational and technical issues.
Strong computer skills, including MS Office, clinical applications, and CMMS systems.
Ability to troubleshoot and read schematics and/or blueprints.

Nice To Haves

Process improvement skills.
Field-related technical certifications such as A+, CBET, CCE, or CHTM.

Responsibilities

Direct and execute the Medical Equipment Management Plan (MEMP) at hospitals in the assigned area.
Lead the Biomedical engineering team, including Account Managers, Account Coordinators, Biomedical Technicians, and Biomed Support/Interns.
Work with the Regional Manager to develop financial and operational plans for the assigned area.
Assist with recruiting, training, and developing Account Managers; provide guidance, leadership, coaching, and staff development.
Conduct meetings at least monthly, establish area goals, and review team progress.
Review and approve employee time, attendance, and payroll data from time sheets.
Direct the Biomedical Department during regulatory inspections, including inspections by TJC, DNV-GL, HFAP, CMS, CAP, and applicable state agencies.
Communicate regulatory, policy, and procedure changes and ensure the team complies with them.
Work with the corporate team to audit, review, and negotiate contracts with OEM and third-party service vendors.
Advise clinical staff on the safe operation and proper use of medical equipment.
Ensure onsite staff understand and follow company policies and procedures.
Ensure scheduled work is completed on time, customer needs are met, appropriate resources are used, and service interruptions are minimized.
Communicate day-to-day operational issues affecting revenue as appropriate.
Collaborate with customers and maintain positive relationships.
Maintain a patient-focused department culture that supports teamwork, quality, integrity, professionalism, and professional growth.
Represent Bio-Medical Services, Inc. positively by integrating its core values into job performance.