Retail Area Manager Winnipeg, Manitoba

LovisaWinnipeg, MB
Onsite

About The Position

The Area Manager is responsible for achieving sales growth compared to the previous year by providing an outstanding customer experience in all stores. This is accomplished through effective store visits, evaluating Store Manager performance using available reports, and setting clear objectives to meet Lovisa directives and benchmarks. The role involves ensuring clear and consistent communication through morning calls, written action plans, LOLA notices, and one-on-one meetings, with the aim of coaching and developing the team. Additionally, the Area Manager is responsible for recruiting passionate, customer-focused team members for development and succession planning within Lovisa, reducing unnecessary costs through effective rostering, and focusing on reducing internal and external shrinkage by ensuring adherence to the Lovisa Security Manual and Loss Prevention best practices. Flexibility and a willingness to travel interstate and/or internationally based on business needs are also required.

Requirements

  • Personable, approachable, and a great coach.
  • Ability to be there for your team.
  • Strong time management skills.
  • Ability to meet all deadlines requested by your team, peers, department heads, and managers.
  • Attuned and committed to the Lovisa Culture Commitments, displayed at all times through leadership, behaviors, attitude, and actions.

Responsibilities

  • Achieve sales growth on last year by providing outstanding customer experience in all stores.
  • Conduct effective store visits.
  • Evaluate the performance of the Store Manager, utilizing available reports and setting clear objectives to achieve Lovisa directives and benchmarks.
  • Ensure clear and consistent communication through morning calls, written action plans, LOLA notices, and one-on-one meetings to coach and develop the team.
  • Recruit passionate and customer-focused team members for development and succession planning through Lovisa.
  • Reduce unnecessary costs through effective rostering.
  • Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice.
  • Travel interstate and/or internationally based on the needs of the business.
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