Area Manager

FFE Transportation Services•Lemont Township, IL

10d

About The Position

The Area Manager is responsible for ensuring the safe and timely delivery and pickup of freight by appropriately matching equipment, drivers, and loads. This role requires using discretion to select the optimal driver, equipment, and load assignment while considering customer and company service requirements, operating costs, safety, and anticipated workloads. The Area Manager will interact daily with customers to ensure their expectations regarding service and cost are met, and will have heavy daily interaction with drivers, serving as a liaison between drivers and management. This position directly supervises assigned drivers, including enforcing company policy, providing performance counseling, conducting reviews, and administering disciplinary actions or recommending promotions, transfers, or terminations. The role also involves ongoing review and creation of new, outbound, and pickup routes to maximize customer satisfaction, and assisting in managing the overall effectiveness of delivery services within budgeted areas. Collaboration with management staff to streamline product flow and effective interaction with all aspects of the business are crucial. The Area Manager will utilize the Qualcomm system for operational management, including monitoring driver performance and trip reporting.

Requirements

High School Diploma or Equivalent
3+ years of current transportation or logistic management experience (Required)
In-depth knowledge of the of transportation, flat bed, rail and motor carriers, and fleet industry
Current working knowledge of DOT, Federal & State Regulations
Ability to communicate, manage and administrate and the ability to influence
Highly organized with exceptional follow-up/through abilities
Possess excellent verbal and written communication.
Organizational skills for planning, decision-making and executing with excellence
Highly motivated, flexible and have a great attitude
Proficient in Microsoft software such as Excel, Word and Outlook.
Current working knowledge of AS400 software
Must be able to interact well with others
Must be able to work independently or in a team setting
Must be capable of working under tight time constraints in a fast paced environment with multiple priorities (Required)
Individual must be flexible. Hours will be based on Customer needs, weekend shifts may be required

Responsibilities

Appropriately match the right equipment, drivers and loads to make sure freight is delivered and picked-up in a safe and timely manner.
Use discretion to select the most optimum driver, equipment and load assignment while evaluating customer and company service requirements, operating costs, safety issues, as well as anticipated workloads and many other factors that vary each day.
Interacts with customers daily to ensure that expectations are being met with respect to both service and cost.
Heavy interaction daily with drivers. Will be the liaisons between drivers and management.
Directly supervise assigned drivers to include adherence to company policy, performance counseling and reviews up to and including administering disciplinary action and recommendations for promotion, transfer or termination.
On-going review and creation of new, outbound and pickup routes to provide the highest level of customer satisfaction.
Assist in the management of the overall effectiveness of our delivery service within budgeted areas of responsibility.
Work with management staff to streamline the flow of product going out the door.
Must be able to effectively interact with all aspects of the business (internal as well as external customers).
Utilize the Qualcomm system as a tool to manage the operation through driver performance monitoring, and trip reporting functions along with any other potential uses.
Other duties as assigned.