Area Manager: North/Central Florida

Pacsun Careers•Orlando, FL

1d•Onsite

About The Position

The Area Manager is responsible for overseeing the North/Central Florida region. This role involves driving sales, managing store operations, and leading teams to achieve company goals. The Area Manager will ensure adherence to brand standards, foster a positive customer experience, and develop talent within their assigned area.

Requirements

Minimum five years retail experience required, with a proven ability to drive sales results.
Minimum of two years of retail management experience required.
Four-year college degree or equivalent preferred.
Effective written, verbal and presentation skills.
Strong interpersonal and communications skills with the ability to communicate at all levels.
Proven ability to drive sales results in a high sales volume environment.
Excellent time management skills.
Ability to interpret all policies and procedures to resolve customer and associate issues.
Willingness to travel periodically to attend meetings/workshops (overnight may be necessary).
Proficient in math and possesses strong computer skills.
Passion for product, brands, fashion and trends.

Responsibilities

Prioritizes and delegates tasks to meet all selling, visual, and operational needs.
Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools.
Supports and executes all product, visual and marketing directives, and maintains standards set by the company.
Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience.
Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction.
Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store.
Accountable to self and others for achieving all company sales, metric and operational goals.
Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense.
Creates shortage action plans to minimize loss and achieve shrinkage goal.
Drives and executes all digital sales strategies including ship from store and BOPIS within the store.
Drives efficiency in all store processes.
Communicates store and customer feedback to the District or Market Manager to grow the business.
Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company’s strategies and goals.
Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR.
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.
Recruits, hires, develops, retains and promotes relevant top talent to support all store needs.
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends.
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a PacSun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.