Area Manager: North/Central Florida

PACSUN•Orlando, FL

1d•Onsite

About The Position

The Area Manager is responsible for overseeing sales, visual merchandising, and operational needs for the North/Central Florida region. This role involves building product knowledge and confidence within the team, supporting company directives, and ensuring a positive customer experience through effective store management and sales strategies. The Area Manager will also be accountable for driving digital sales, managing store processes efficiently, and coaching both management and associate teams to achieve company goals.

Requirements

Passion for product, brands, fashion and trends
Effective written, verbal and presentation skills
Strong interpersonal and communications skills with the ability to communicate at all levels
Proven ability to drive sales results in a high sales volume environment
Excellent time management skills
Ability to interpret all policies and procedures to resolve customer and associate issues
Willingness to travel periodically to attend meetings/workshops (overnight may be necessary)
Proficient in math and possesses strong computer skills
Minimum five years retail experience required, with a proven ability to drive sales results
Minimum of two years of retail management experience required

Nice To Haves

Four-year college degree or equivalent preferred

Responsibilities

Prioritizes and delegates tasks to meet all selling, visual, and operational needs.
Builds product confidence by creating accountability and expertise through the use of basic and seasonal educational tools.
Supports and executes all product, visual, and marketing directives, and maintains standards set by the company.
Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience.
Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction.
Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store.
Accountable to self and others for achieving all company sales, metric and operational goals.
Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense.
Creates shortage action plans to minimize loss and achieve shrinkage goal.
Drives and executes all digital sales strategies including ship from store and BOPIS within the store.
Drives efficiency in all store processes.
Communicates store and customer feedback to the District or Market Manager to grow the business.
Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company’s strategies and goals.
Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR.
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.
Recruits, hires, develops, retains and promotes relevant top talent to support all store needs.
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends.
Operates with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develops and nurtures strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serves as a PacSun advocate in the industry and marketplace.
Recruits, identifies, develops, and retains talent that delivers performance excellence.
Serves as a leader of company culture, norms, and conduct.
Balances a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.