Area Manager

Valvoline Instant Oil Change•Midland, TX

5d•Onsite

About The Position

As an Area Manager I, you will be responsible for maximizing the profitability of a Valvoline Instant Oil Change market area by developing a team to consistently deliver and execute VIOC's processes, creating a quick, easy, trusted customer experience. The Area Manager is responsible for the overall performance of the Service Centers in the Area and achieves this by leading, coaching, and developing Service Center Managers and their teams. Area Managers support the operations and growth of their Area by identifying leaders capable of managing all aspects of an automotive service business and assisting them to create a fun, performance-driven culture aligned with VIOC's vision and values.

Requirements

Bachelor's degree (work experience may replace formal education)
Minimum of 1-3 years of Retail Management experience with a demonstrated track record of success in building teams and financial metrics that meet or exceed expectations
SuperPro training through SCM role
Must have a valid driver's license and a driving record acceptable to the Company and its insurers, subject to verification by the Company at its discretion
Drive profitable growth
Alignment and accountability
Create a high-performance culture
Consistent demonstration of the ideal team player virtues – humble, hungry, smart
Must have full body mobility and be able to twist, turn, bend at the waist, squat, and go up and down stairs
Use of various automotive mechanical tools and POS computer system
Ability to pass criminal and driving screening.
May need to have the ability to legally drive a company vehicle.
Must be a US citizen or be legally authorized to work in the United States.

Responsibilities

Build and support a high-performance team capable of differentiating VIOC's service experience from all other service providers.
Identify talent and teach Service Center Managers to build, manage, and motivate highly successful teams within their stores while creating a strong culture and reducing turnover.
Lead succession planning and employee development within their Area to ensure all locations have sufficient key holders, bench strength, and high-performing employees.
Manage area profit plans ($500M to $1MM) by teaching Service Center Managers to execute the SuperPro process consistently, increase revenues ($4MM - $8MM area level) and plan/manage all store-level expenses.
Build a loyal customer base by preparing and motivating employees to deliver a superior automotive experience built on trust and the utmost professionalism.
Train employees (train-the-trainer) to execute VIOC's proprietary operating system (SuperPro) flawlessly and connecting them to the importance of their role in the customer process.
Manage claims (directly and teach SCMs) to ensure customer loyalty and minimize the impact on profitability.
Ensure team knowledge and compliance with all Federal, State, and local laws in collaboration with corporate groups.
Train store personnel and monitor compliance of Operations, EHS, and HR standards as set forth by Valvoline/VIOC's subject matter experts.
Perform other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.