Area Manager

National Seating & Mobility•Albuquerque, NM

8h•$75,000 - $80,000•Hybrid

About The Position

This role will cover our branches in Arizona and New Mexico. This Area Manager will work on site out of our Albuquerque, NM office while supporting our AZ and NM offices. Travel required on occasion. At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs.

Requirements

Bachelor’s Degree or equivalent work experience required
A minimum of 5+ years of progressive management experience overseeing a complex business with aggregate financial and operational responsibility
Ability to travel throughout the Arizona and New Mexico branch locations
Strong problem solving/analysis – to include data analysis
Strong decision making ability
Sets a high personal example of strong customer service, in own performance
Excellent communication and presentation skills
High communication proficiency – both written and verbal. Ability to communicate effectively with leadership, clients, customers, and support staff

Responsibilities

Full oversight and responsibility to branch transaction cycle type, margins, expenses and top/bottom line revenue goals.
Accountable for organizational activities and operations being carried out in compliance with company policies and procedures, applicable federal, state and local laws as well as Joint Commission standards.
Oversees and directs branch quality and performance improvement. Monitors compliance to productivity and performance standards.
Oversees and assists sales force, including RTS and ATP roles, to increase productivity and overall transaction cycle times.
Reports appropriate metrics to Regional Area Director and Senior Leadership.
Ensures that the branches are properly staffed. May assist with interviewing final candidates, training, and motivating staff to achieve the objectives of the organization.
Collaborates with Human Resources to resolve employee concerns and issues.
Manages inventory to ensure sales and rental inventories are managed in a cost-effective manner.
Addresses and resolves client concerns at the branch level.
Assures proper maintenance and care of facilities, vehicles and property.
Ensures orders are entered and completed in all inventory systems for timely delivery to clients.
Responsible for executing customer service and service programs, compliant with all company standards.
Oversees branch leadership. In the absence of branch leadership, the Area Manager functions as the branch leader. This includes development of branch staff, performance evaluations, etc.