Area Manager

West Marine•Rock Hill, SC

About The Position

The Area Manager will be responsible for overseeing day-to-day operations within a specific area, leading a team, driving continuous improvement, ensuring safety and compliance, and managing budgets and costs. This role requires strong leadership, operational management skills, and a commitment to continuous improvement and safety.

Requirements

Experience in operational management
Experience in team leadership
Experience with continuous improvement methodologies (e.g., 5S, Six Sigma)
Knowledge of safety and compliance regulations (e.g., OSHA)
Budget management experience
Ability to analyze financial performance
Skills in optimizing inventory accuracy and minimizing waste

Responsibilities

Direct day-to-day operations within the assigned area (Inbound, Outbound, Inventory Control, or Facilities), ensuring all activities meet established performance standards and service level agreements.
Develop and implement operational plans that align with business objectives, peak season demands, and changing business needs.
Monitor key performance indicators including Safety, Quality, Delivery, Cost and Culture metrics, taking corrective action when performance falls below target.
Optimize workflows, labor allocation, and resource utilization to maximize efficiency and throughput.
Lead, coach, and develop a team of Leads and hourly Crew Members, typically ranging from 15-75+ Crew Members depending on shift and functional area.
Conduct regular performance evaluations, provide constructive feedback, and create development plans for Crew Members.
Foster a culture of accountability, continuous improvement, and Crew Member engagement.
Manage staffing levels, including hiring, training, scheduling, and workforce planning to meet operational demands.
Partner with HR to address Crew Member relations issues and ensure consistent application of company policies.
Identify opportunities for operational improvements and lead initiatives to enhance Safety, Quality, Delivery, Cost and Culture.
Implement 5S, Six Sigma, or other continuous improvement methodologies to eliminate waste and drive efficiency.
Collaborate with cross-functional teams including OpEx, IT, Transportation and Retail Store Operations to optimize end-to-end supply chain performance.
Champion the adoption of new technologies, automation, and systems to improve operational capabilities.
Maintain a safe work environment by enforcing safety policies, conducting regular safety audits, and addressing hazards promptly.
Ensure compliance with OSHA regulations, company safety standards, and industry best practices.
Lead incident investigations and implement corrective actions to prevent recurrence.
Promote a safety-first culture and achieve safety performance targets.
Manage departmental budget, controlling labor costs, overtime, and operational expenses.
Analyze financial performance and implement cost-saving initiatives without compromising safety or quality.
Optimize inventory accuracy and minimize shrink, damage, and waste within the operation.