Area Manager

2020 CompaniesWest Palm Beach, FL
Onsite

About The Position

2020 Companies is hiring an Area Manager to oversee retail lead generation operations within multiple warehouse retail locations. As an Area Manager, you will supervise a team of in-store brand advocates and lead generators who promote our client’s flooring solutions to customers inside the territory of major warehouse retailers. Reporting to the Program Manager, you will be responsible for performance coaching, staffing, training, and driving lead generation activities across your assigned territory. This is an opportunity for a driven leader with a passion for retail, customer engagement, and team development to take a meaningful step forward in their career.

Requirements

  • High school diploma or GED required
  • 1+ year of retail management, or home improvement industry experience
  • Strong leadership and interpersonal skills; enthusiastic and self-motivated
  • Consultative selling ability with excellent communication and objection-handling skills
  • Comfortable standing for extended periods and working weekends/holidays
  • Tech-savvy: must be proficient with smartphones, scheduling tools, and digital reporting
  • Reliable transportation and a personal mobile phone required

Nice To Haves

  • Some college or training preferred
  • Prior experience overseeing teams in a retail environment preferred

Responsibilities

  • Supervise and motivate a team of lead generators across multiple retail locations
  • Provide daily direction, training, and feedback to ensure consistent performance and engagement
  • Run team huddles, performance reviews, and manage schedules
  • Fulfill staffing needs: interview, hire, train, and develop new employees
  • Support in-store lead generation as needed
  • Drive customer engagement through high-quality interactions and lead conversion
  • Promote our client’s in-home flooring consultation services and schedule customer appointments
  • Ensure team meets or exceeds weekly and monthly quotas and KPIs
  • Accurately track headcount, productivity, and team activity using internal reporting tools
  • Document and manage performance, conduct corrective actions, and ensure compliance with HR policies
  • Build relationships with store partners and maintain brand integrity
  • Provide feedback and recommendations based on customer and team insights
  • Maintain strict adherence to client expectations, lead generation, lead quality, and ethical standards
  • Travel to store locations regularly within your assigned area
  • Attend meetings, training sessions, and regional conference calls
  • Ensure compliance with all company and client policies

Benefits

  • Annual compensation range of $80K-$90 Base Salary plus commissions and overrides on team performance
  • Health benefits
  • 401(k) with company match
  • PTO
  • Mileage reimbursement
  • Paid training
  • Company-provided apparel & equipment
  • Career advancement opportunities through our Leadership Development Program
  • Next day pay on-demand with Daily Pay
  • Paid holidays
  • Long-term career pathing options
  • Personal development opportunities
  • Professional stretch assignments
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