Area Manager

Air Liquide•St. John's, NL

22d•Onsite

About The Position

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients. Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world? The Area Manager will lead the business development and operations in their area pertaining to the Home Healthcare business including, but not limited to, respiratory and sleep apnea businesses. The Area Manager ensures area operations are in full compliance with both internal and external regulations and safety requirements. The Area Manager ensures area operations are structured to provide continuity of supply to customers in a cost effective and efficient manner. The incumbent will carry out all responsibilities while promoting Air Liquide Healthcare's safety and quality practices.

Requirements

Bachelor Degree in Business, Marketing, Healthcare or related field, or equivalent experience.
5-8 years of experience with supervision of employees in a business or clinical setting.
Strong people management and leadership skills.
Strong business acumen with a focus on financial performance.
Relationship building and B2B sales expertise.
Customer-focused with an emphasis on driving referral marketing.
Experience in a role that has financial accountability and managing P&L.
Valid Driver’s License.

Nice To Haves

Bilingual (English/French) is an asset.

Responsibilities

Develop and execute strategic plans to drive revenue growth across branches, focusing on increasing market share, enhancing profitability, and optimizing branch performance.
Identify and pursue new business opportunities, partnerships, and contracts to expand respiratory services and patient base.
Accountable for achieving the territory’s financial targets and Key Performance Indicators (KPIs) for Oxygen and Sleep businesses.
Expand the B2B sales model by building strong relationships with healthcare providers, hospitals, sleep clinics, and other industry partners to grow the customer base and referral network.
Lead and manage a team of employees across multiple branches, ensuring alignment with company goals and objectives.
Drive team performance by setting clear expectations, providing regular feedback, and conducting performance management.
Ensures that all operations in their area pertaining to Home Healthcare business including, but not limited to, respiratory and sleep apnea businesses are conducted in full compliance with both internal policies and procedures, external regulations including but not limited to Good Manufacturing Practices and safety requirements.
Drive referrals from key accounts and referral sources, while ensuring that the referral process is seamless and patient care excellence is maintained at all times.
Schedules team for most efficient coverage of territory including on-call rotation for off hours and weekends.
Responsible for the efficient and cost effective implementation of Home Healthcare processes and procedures at area level.
Collaborate with the Operations Manager to ensure that products, assets and inventory used in Home Healthcare operations are maintained according to internal procedures and traced properly.
Collaborate with the Clinical Manager to ensure that staff are properly trained and qualified and re-qualified as required by industry regulations.
Foster a positive work environment by mentoring and developing staff, addressing performance, and promoting continuous improvement.
Ensure consistent application of company policies and procedures, while encouraging open communication and team collaboration.
Recruit new staff when approved with support from Regional Director and Human Resources Department.