Area Manager

GoGo Ya•Boston, MA

8d•$90,000 - $105,000•Onsite

About The Position

Umami Riot was born from a simple idea: pair joyful hospitality with uncompromising craftsmanship. Founded by Chef Tim Cushman and sake expert Nancy Cushman, our restaurants celebrate bold flavor, precision, and a distinctly Boston point of view. We’re growing — and we’re looking for an Area Manager, Fast Casual who knows how to run great restaurants today while building the systems and teams we’ll need tomorrow. You’ll lead Ms. Clucks Deluxe and gogo ya at Time Out Market Boston, with new locations already on the horizon. This is a hands-on, field-driven leadership role for someone who can move comfortably between the numbers, the people, and the floor — owning performance while building an operation that can scale.

Requirements

4+ years of progressive restaurant management experience, including at least 2 years leading multiple units in fast-casual, QSR, or high-volume counter service
Personally owned a P&L, labor targets, food cost, inventory, and operational KPIs
Experience opening restaurants
Comfortable shifting between reviewing labor and jumping onto the line
Ability to build systems
Comfortable holding people accountable
Organized, decisive, curious, and constantly looking for a better way to operate
Understand that two brands can share a roof without losing what makes each one distinct
Reliable transportation and ability to move easily between Boston-area locations

Nice To Haves

Worked in food halls, stadiums, airports, or other high-volume environments with shared infrastructure
Managed multiple concepts at once
Bilingual in Spanish or Portuguese

Responsibilities

Own the day-to-day performance of our fast-casual concepts — operations, hospitality, people, financials, and everything in between
Take real ownership of the P&L, including sales, labor, food cost, inventory, prime cost, and four-wall performance
Lead from the floor, keeping standards high across food quality, service, cleanliness, safety, and execution
Build operating rhythms that stick — line checks, opening and closing standards, shift huddles, manager walkthroughs, inventory controls, and more
Coach and develop managers consistently, building the bench we need for future growth
Partner with our Corporate Chef, HR, Marketing, and Operations teams to keep the business moving forward
Lead new restaurant openings from pre-opening planning through opening day and stabilization
Build the fast-casual opening playbook so every opening gets smarter, stronger, and more repeatable
Create training systems and develop internal talent so future locations can be staffed with people who already know how we operate
Own our operational relationships with Time Out Market and future food hall and landlord partners
Spot the gap, diagnose the issue, and bring the plan — before it becomes a bigger problem