Area Manager

Mancini CompaniesOrlando, FL
Onsite

About The Position

The Area Manager is responsible for overseeing a specific area within the facility, focusing on management, safety, and employee relations. This role involves setting performance expectations, training and coaching team members, ensuring quality control, and collaborating with other departments to manage customer orders and resolve issues. The Area Manager also plays a crucial role in maintaining a safe work environment, adhering to safety regulations, and managing employee relations, including disciplinary actions.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience
  • Minimum 5 years of experience in a warehouse environment
  • Strong leadership and communication skills
  • Ability to speak effectively before groups of customers and employees
  • Good employee relations skills
  • A familiarity with warehouse design and supply chain logistics
  • Experience in inventory control
  • Experience with safety and OSHA regulations
  • A working knowledge of Microsoft Office products (Word, Excel)

Responsibilities

  • Exhibit a "Customer First" attitude
  • Manage delivery accuracy, errors, productivity and set performance expectations
  • Train on processes and procedures; evaluate the team members in your area of responsibility
  • Train, coach and provide recognition to employees to achieve continuous improvement
  • Develop, track, report and improve standards
  • Review and evaluate work to ensure quality and timeliness; ensure quality control in adherence to policies and procedures
  • Review error and productivity reports with team (daily, weekly, monthly)
  • Work closely with customer service, purchasing, inventory control, and credit to manage customer orders
  • Troubleshoot order issues to satisfy customers
  • Other duties as assigned by facility leadership
  • Maintain a safe and clean work environment and assure all team members follow safe work practices
  • Take an active role in safety and assist other managers in doing so
  • Meet or exceed your safety goals in workers’ comp and property damage
  • Complete facility inspections monthly and quarterly with Distribution Manager
  • Evacuation drills according to policy and procedures
  • Conduct safety training
  • Keep employees informed of processes and procedures
  • Verify time in ADP and ensure accurate information is entered concerning paid time off
  • Partner with the HR Manager to manage disciplinary actions as necessary
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