Area Manager

Guardian Dentistry Partners•Livonia, MI

43d•Hybrid

About The Position

We are looking for a dynamic, experienced Area Manager to join our fast-growing dental partnership network’s (“DPN”) Dental Team. At Guardian Dentistry Partners, we support a network of 200+ thriving practices across 15.5 states. We’re also proud to have been named in the Inc. 5000 list of America’s fastest-growing private companies for the fourth consecutive year. Our culture is rooted in integrity, collaboration, and purpose, and we believe our success comes from the strength of our partnerships and the people behind them. We bring together passionate, purpose-driven dental entrepreneurs who share a commitment to exceptional care while celebrating the unique qualities that make each partner and practice special. As an Area Manager, you will play a vital role in supporting multiple general dental practices within your region. You will partner closely with Practice Managers and their teams to support operational success, implement effective systems and processes, and help drive a positive patient and team experience. This role is highly collaborative and project-focused, providing support across multiple locations based on the needs of the region. From implementing new initiatives and products to supporting special campaigns and operational improvements, the Area Manager will serve as a key resource to our practices and Operations team. This is an exciting opportunity for someone looking to grow within a fast-paced organization, with room for advancement into a Regional Manager role.

Requirements

Must live in or close to Michigan
Five (5) plus years of successful operations experience in a multi-unit or multi-state dental services business, or experience managing a large single practice
Strong relationship-building, interpersonal, and leadership skills
Functional skills in general management with an emphasis on growth and operations
Ability to interpret quantitative findings, including profit and loss statements and practice management software KPIs
Strong project management, analytical, and problem-solving skills
Effective verbal and written communication skills
Proficiency with Microsoft Office products
Ability to create a high-morale, highly effective team environment
Comfortable working in a fast-paced, high-growth, and changing environment
Intellectual curiosity and a willingness to learn
Ability and willingness to travel between supported practices as needed

Nice To Haves

Bachelor’s degree preferred or equivalent combination of education, training, and experience

Responsibilities

Support and provide guidance to Practice Managers and their teams across multiple locations
Assist with hiring, coaching, leading, and developing Practice Managers and team members
Support the implementation of new initiatives, systems, products, and operational processes across supported practices
Partner with Practice Managers on special projects and initiatives designed to improve practice performance and efficiency
Support accounts receivable and insurance aging cleanup efforts at individual practices as needed
Assist with recruiting efforts, including candidate screening and interviewing
Monitor practice performance and operating metrics and provide support and recommendations based on identified opportunities
Help implement and maintain best-in-class operational processes, including procurement and inventory management, vendor management, marketing initiatives, hygiene protocols, compliance, patient experience, and office workflows
Collaborate with the Operations team and practice leadership to identify challenges and develop solutions
Travel to multiple supported locations as needed based on business and project needs
Perform other related duties as assigned