Area Manager

Culinary Services Group (CSG) • Springfield, MA

10d • Onsite

About The Position

Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role. In this role, you will oversee the operations of multiple foodservice locations, ensuring that CSG programs, services, guiding principles, and strategic initiatives are successfully implemented and sustained. Reporting directly to the Regional Director of Operations, you’ll serve as a key connector between Home Office teams and field operations, helping to drive excellence across compliance, financial performance, team development, and client satisfaction. You will lead efforts to monitor program effectiveness, strengthen clinical collaboration, and driving process improvements. As a hands-on leader, you will support Food Service Directors and their teams through recruitment, onboarding, training, and ongoing development. Your leadership will be instrumental in supporting operational performance, developing high-performing teams, and executing company-wide strategies. Working as a District Manager, you are responsible for multiple College and University dining accounts. You will manage and lead a team of Resident District Managers and Directors of Dining Services. You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality.

Requirements

• Multi Unit Healthcare Management Experience
• Five to seven years of contract foodservice management experience
• Strong leadership and communication skills
• Financial acumen

Nice To Haves

• BS Degree preferred
• Higher Education background preferred
• Multi-unit experience is preferred

Responsibilities

• Monitors the overall financial performance of the accounts to ensure profitability
• Ensures consistent and fair administration of personnel policies
• Manages planning, budget analysis and reporting for the region
• Participates in the sales process to grow the region
• Oversee the operations of multiple foodservice locations, ensuring that CSG programs, services, guiding principles, and strategic initiatives are successfully implemented and sustained.
• Serve as a key connector between Home Office teams and field operations, helping to drive excellence across compliance, financial performance, team development, and client satisfaction.
• Lead efforts to monitor program effectiveness, strengthen clinical collaboration, and driving process improvements.
• Support Food Service Directors and their teams through recruitment, onboarding, training, and ongoing development.
• Support operational performance, developing high-performing teams, and executing company-wide strategies.
• Manage and lead a team of Resident District Managers and Directors of Dining Services.
• Manage client relations, along with ensuring that the food offered to the customers is of superior quality.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree