Area Manager

Kodiak Gas Services•Carlsbad, NM

1d•Onsite

About The Position

This is a first-level management position responsible for supervising Field Service Technicians and overseeing the operation of compressor packages and equipment, including rentals, within a specific area. The role involves collaborating with Supervisors and Technicians to ensure safe, efficient, and economical day-to-day operations, troubleshoot issues, and develop and maintain strong customer relationships.

Requirements

Communication and customer service skills
OEM, trade school, or comparable work experience in a related field/industry
Day-to-day completion of job responsibilities with minimal supervision
Strong mechanical intuition or ability
Comprehension of OEM and miscellaneous technical manuals, literature, and programs
Operation of commercial vehicles and cranes
Valid driver license with a Motor Vehicle Record (MVR) within the acceptable parameters of company policy
Ability to troubleshoot electrical issues
Microsoft Office suite (excel, word, outlook)
Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy, required
Ability to read, write, speak, and understand English
Minimum 4 years’ gas compression experience operating position required

Nice To Haves

Certified Caterpillar training preferred
Ariel Performance and Compressor training preferred

Responsibilities

Provide guidance to Supervisors and Technicians
Hire, train, and develop Technicians and Supervisors
Assess performance of Technicians and Supervisors and provide performance improvement plans when possible
Perform and schedule routine maintenance and repair on equipment
Ensure guarantee of 98% mechanical availability
Participate in HSE meetings and safety standards implementation in operations
Collect, record, and approve data (service report, GFS, Ops, runtime reports)
Oversee the maintenance and assist with the movement of equipment
Respect and maintain property including vehicles, tools and equipment
Ensure all equipment is in clean and presentable condition
Work weekends, holidays and potential overtime
Respond to call-outs and travel
Complete necessary business reporting on Field team efficiency
Act as a subject matter expert in unit processes and procedures
Ensure team is working effectively with one another to maintain units
Ensure any customer specific needs are met during maintenance
Report and quickly resolve any unit issues
Analyze customer feedback for process improvement opportunities
Communicate clearly and frequently with other Operations teams
Manage competing demands and efficiently prioritizes tasks
Work across areas and regions seamlessly
Report to Regional Manager of Operations on key metrics
Manage monthly oil sample program, ensure samples are taken and processed accordingly
Interact with Kodiak Sales team and attend customer meetings as needed
Ensures assigned office buildings are maintained and kept clean
Ensures environmental controls are maintained (waste, oil, oil filters, scrap iron, etc.)
Responsible for the Area’s financial performance and understands financial reports
Perform any additional, miscellaneous tasks as delegated