Area Manager I, Warehouse

HelloFresh • Lake Zurich, IL

7d • Onsite

About The Position

Factor, a brand of HelloFresh is seeking an Area Manager, Warehouse to support their Aurora, IL team. This managerial position is expected to cultivate a culture in line with Hello Fresh’s core values. Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints. Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity. Performing internal audits. Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs. Create and implement processes and procedures. Relay quality philosophy to all warehouse personnel. Maintain active role on internal continuous improvement teams. Design, develop and implement warehousing training programs based on quarterly performance reviews. Interact with procurement to ensure adequate supply of all inventory and ingredients. Addressing nonconformities from previous internal and external audits. Conducting a management review of the warehouse essential functions. Following-up on and closing pending preventive and corrective action requests. Ensuring that documentation and design controls are appropriate for organization. Assisting the management team and provide support as necessary. Provide all employees with necessary tools, proper training and corrective direction.

Requirements

• Associate’s degree or related management work experience.
• At least 5 years of work experience in warehouse management, should be combined with a demonstrated track-record of accomplishments as a manager, and with satisfying customers in technology-driven, developing companies.
• A Leader: train and develop a large group of employees
• Performance Manager of warehouse employees
• Problem Solver/Analytical
• Detailed Oriented and Results Driven
• Communicator: speak to employees with tact and diplomacy
• Time Manager: tracking/monitoring production and maintaining productivity
• Technical: computer literacy to input information into the computer
• Able to take direction and relay information to employees

Responsibilities

• Oversee the strategic operations within the functional areas of receiving, shipping, storage / distribution of goods, and logistics.
• Direct activities and provide coaching and guidance to associates, leads, and supervisors.
• Work alongside and with the team, providing guidance as needed to ensure maximum productivity.
• Work with senior Management to complete the given directives of the Company.
• Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
• Ensure a high level of internal and external customer service.
• Investigate (and correct) customer issues and complaints.
• Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity.
• Performing internal audits.
• Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Create and implement processes and procedures.
• Relay quality philosophy to all warehouse personnel.
• Maintain active role on internal continuous improvement teams.
• Design, develop and implement warehousing training programs based on quarterly performance reviews.
• Interact with procurement to ensure adequate supply of all inventory and ingredients.
• Addressing nonconformities from previous internal and external audits.
• Conducting a management review of the warehouse essential functions.
• Following-up on and closing pending preventive and corrective action requests.
• Ensuring that documentation and design controls are appropriate for organization.
• Assisting the management team and provide support as necessary.
• Provide all employees with necessary tools, proper training and corrective direction.

Benefits

• Competitive salary
• 401k with company match that vests immediately upon participation
• company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree