Area Manager I, Warehouse
About The Position
Factor, a brand of HelloFresh, is seeking an Area Manager, Warehouse to support their Aurora, IL team. This managerial position is expected to cultivate a culture in line with HelloFresh’s core values. The role involves overseeing strategic operations within receiving, shipping, storage/distribution of goods, and logistics, while providing coaching and guidance to associates, leads, and supervisors. The Area Manager will work alongside the team to ensure maximum productivity, coordinate with senior management, and ensure compliance with all safety, GMP, and SQF policies/procedures, as well as adherence to PPE/hygiene policies. A key aspect of this role is ensuring a high level of internal and external customer service, investigating and correcting customer issues, and managing departments engaged in essential warehouse functions to ensure high productivity and technical integrity. The position also involves performing internal audits, coordinating objectives with production procedures to maximize product reliability and minimize costs, creating and implementing processes, relaying quality philosophy, and maintaining an active role on continuous improvement teams. Additionally, the Area Manager will design and implement warehousing training programs, interact with procurement for inventory management, address nonconformities from audits, conduct management reviews, and follow up on corrective actions. Ensuring appropriate documentation and design controls, assisting the management team, and providing employees with necessary tools, training, and direction are also key responsibilities.
Requirements
- Associate’s degree or related management work experience.
- At least 5 years of work experience in warehouse management, should be combined with a demonstrated track-record of accomplishments as a manager, and with satisfying customers in technology-driven, developing companies.
- Train and develop a large group of employees
- Performance Manager of warehouse employees
- Problem Solver/Analytical
- Detailed Oriented and Results Driven
- Communicator: speak to employees with tact and diplomacy
- Time Manager: tracking/monitoring production and maintaining productivity
- Technical: computer literacy to input information into the computer
- Able to take direction and relay information to employees
Responsibilities
- Oversee the strategic operations within the functional areas of receiving, shipping, storage / distribution of goods, and logistics.
- Direct activities and provide coaching and guidance to associates, leads, and supervisors.
- Work alongside and with the team, providing guidance as needed to ensure maximum productivity.
- Work with senior Management to complete the given directives of the Company.
- Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
- Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints.
- Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity.
- Performing internal audits.
- Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
- Create and implement processes and procedures.
- Relay quality philosophy to all warehouse personnel.
- Maintain active role on internal continuous improvement teams.
- Design, develop and implement warehousing training programs based on quarterly performance reviews
- Interact with procurement to ensure adequate supply of all inventory and ingredients.
- Addressing nonconformities from previous internal and external audits.
- Conducting a management review of the warehouse essential functions.
- Following-up on and closing pending preventive and corrective action requests.
- Ensuring that documentation and design controls are appropriate for organization.
- Assisting the management team and provide support as necessary.
- Provide all employees with necessary tools, proper training and corrective direction.
Benefits
- Competitive salary
- 401k with company match that vests immediately upon participation
- Company equity plan based on role
- Generous PTO
- Sabbatical
- Parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
