Area Manager - Shuttle Operations

Propark Mobility•New Haven, CT

3d•$70,000 - $80,000•Onsite

About The Position

This position is responsible for all aspects of the shuttle operation including fleet management and overseeing your designated area's teams. The ideal candidate will have previous shuttle, bus or parking industry experience, with a hospitality focus also being a top asset. Progressive management experience with multi-teams front-line employee oversight. Established experience with scheduling and payroll is a plus. Bachelor’s degree with a concentration in business is helpful but not required.

Requirements

3-5 years of proven leadership in the hospitality and/or shuttle, bus or parking industries.
Outstanding operational and financial acumen, and the ability to share and coach leaders in these areas.
Impeccable conversational and written communication skills to develop lasting relationships with clients, colleagues, and staff.
See a challenge as an opportunity and ready to “charge the hill” to lead your team to new heights.
A bachelor’s degree or the equivalent in work experience.
Proficiency with computers, revenue control equipment, payroll systems, or the Microsoft Office suite.

Nice To Haves

Previous shuttle, bus or parking industry experience.
Hospitality focus.
Progressive management experience with multi-teams front-line employee oversight.
Established experience with scheduling and payroll.
Bachelor’s degree with a concentration in business.

Responsibilities

Provide exemplary leadership and development to your teams.
Provide support and guidance to supervisors and managers in handling customer service issues and day-to-day operational needs.
Develop and maintain lasting, mutually productive client relations and attend client meetings.
Review management reports and client statements on a consolidated basis to ensure actual financial results meet both corporate and client budgeted expectations.
Review performance metrics, forecasts, and KPIs, analyze trends, and work with senior managers and/or the corporate office to maximize performance.
Work with both the regional teams and corporate to prepare annual budgets to ensure that a proper plan for the generation of revenues, allocation of staff, and operating expenses are established for the fiscal year.
Perform other tasks as developed and assigned by company management.

Benefits

Fantastic opportunities for career growth - we always look to promote from within first!
Free Parking!!
Competitive salary that is commensurate with experience, plus incentive bonus potential.
Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
Priority driven culture that is supportive, engaging, empowering and celebratory.
A company that values diversity, inclusion, and belonging.
The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
Learning opportunities through our internal training program - Propark Think
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Free parking while working at your assigned Propark location(s).