(USA) Area Manager - Quality Assurance/Systems (grocery) Distribution Center
About The Position
The Area Manager - Quality Assurance/Systems role in the grocery distribution center is responsible for implementing the business plan for their area of responsibility. This includes communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals in production, quality, and safety. The role involves monitoring and managing productivity through business reports, maintaining quality and safety standards by training associates on policies and procedures, and identifying and resolving associate, customer, and supplier concerns. Additionally, the Area Manager will supervise and develop associates and leaders, manage the execution of QA guidelines, procedures, and programs, and oversee systems hardware and software maintenance and troubleshooting. The role emphasizes a culture of respect, integrity, customer focus, and continuous improvement, aligning with Walmart's values and goals.
Requirements
- Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR
- Bachelor's Degree in a Business, Logistics or related field OR
- 2 years Walmart logistics experience OR
- 2 years supervisory experience.
Nice To Haves
- Inventory Management
- Microsoft Office
- Supervising Associates
- Walmart Logistics Manager
- Bachelors: Business
- Bachelors: Logistics
Responsibilities
- Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
- Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).
- Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports.
- Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures, monitoring associate compliance to policies and procedures, and distributing and maintaining procedures and supporting documentation.
- Identify associate, customer, and/or supplier concerns by listening and consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
- Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures, identifying training and development needs, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
- Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting, close date product, hazardous material processing).
- Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems, ensuring that the necessary repairs are completed on existing systems, and tracking inventory and ordering system components as needed.
- Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors and supporting the continuing development of current and future systems applications.
Benefits
- Medical, vision and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
