(USA) Area Manager - Quality Assurance/systems (import, Regional, Returns, Sam's, Wm.com)
About The Position
This role is responsible for implementing the business plan for their area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals in production, quality, and safety. The Area Manager will monitor and manage the productivity of their area by preparing, reviewing, and analyzing business reports. They will maintain quality and safety standards by ensuring associates are trained on Logistics and company policies, monitoring compliance, and distributing supporting documentation. This role involves identifying and resolving associate, customer, and supplier concerns. Additionally, the Area Manager will supervise and develop associates and leaders by assigning duties, monitoring performance, providing feedback, and identifying training needs. They will manage the execution of QA guidelines, procedures, and programs, focusing on building efficiency and maintaining inventory integrity. This includes managing systems hardware and software maintenance and installation, overseeing repairs, and tracking inventory. The role also involves troubleshooting systems applications by working with the Information Systems Division (ISD) and vendors, and supporting the development of current and future systems applications.
Requirements
- Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Inventory Management
- Microsoft Office
- Walmart Logistics Systems
- Bachelors: Business
- Bachelors: Logistics
Responsibilities
- Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
- Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).
- Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports.
- Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures, monitoring associate compliance to policies and procedures, and distributing and maintaining procedures and supporting documentation.
- Identify associate, customer, and/or supplier concerns by listening and consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
- Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures, identifying training and development needs, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
- Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays tracking and reporting, close date product, hazardous material processing).
- Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems, ensuring that the necessary repairs are completed on existing systems, and tracking inventory and ordering system components as needed.
- Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors and supporting the continuing development of current and future systems applications.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
