(USA) Area Manager - Quality Assurance/systems (import, Regional, Returns, Sam's, Wm.com)

Walmart • Litchfield Park, AZ

2d • Onsite

About The Position

This role is responsible for implementing the business plan for their area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals in production, quality, and safety. The Area Manager will monitor and manage productivity, maintain quality and safety standards, and identify and resolve associate, customer, and supplier concerns. They will also supervise and develop associates and leaders, manage the execution of QA guidelines, procedures, and programs, and oversee systems hardware and software maintenance and installation, including troubleshooting with the Information Systems Division (ISD) and vendors. The role emphasizes a culture of respect, integrity, customer focus, and continuous improvement, aligning with Walmart's values and goals, including becoming a regenerative company.

Requirements

• Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Inventory Management
• Microsoft Office
• Walmart Logistics Systems
• Bachelors: Business
• Bachelors: Logistics

Responsibilities

• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads.
• Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports.
• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures, monitoring associate compliance, and distributing and maintaining procedures and supporting documentation.
• Identify associate, customer, and/or supplier concerns by listening and consulting with others to determine corrective action or make recommendations.
• Supervise and develop associates and leaders in area of responsibility by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching, supporting, and modeling policies and procedures, identifying training needs, and participating in hiring, promotion, coaching, teaching, and evaluation.
• Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity.
• Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems, ensuring repairs are completed, and tracking inventory and ordering system components.
• Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors and supporting the continuing development of current and future systems applications.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1-10 employees