Area Management Specialist
About The Position
The Area Management Specialist (AMS) is a roving position responsible for improving and maintaining operating standards and expectations at assigned properties. The AMS assists their supervisor and leadership team in evaluating property operations, creating and executing improvement plans, supporting staff training needs, and ensuring properties meet and exceed operating and financial goals. The role also provides coverage for staff outages and gaps, supports staff onboarding, and helps deliver new employee training. The position reports to the Director of Property Management and is not eligible for a hybrid work schedule. The role is based in Seattle, Washington, and pays $35 to $38 per hour, depending on experience.
Requirements
- High school diploma or GED.
- Ability to speak, read, and write in standard business English.
- Intermediate skill with Microsoft Office applications, including Word, Excel, and Outlook.
- At least 2 years of experience in Property Management.
- Comprehensive knowledge of LIHTC, HUD, and other regulatory compliance programs.
- Ability to solve problems independently.
- Demonstrated ability to meet deadlines.
- Knowledge of and experience working with diverse populations and communication styles.
- Experience with RealPage Property Management software and Lumina Compliance.
Nice To Haves
- Valid Washington State Driver’s License; not required.
Responsibilities
- Train, onboard, and support new Property Management staff.
- Maintain a schedule of recurring training, including external and cross-departmental training.
- Assume Property Manager duties when positions are vacant, supporting day-to-day site functions and ensuring a smooth handoff and onboarding for new staff.
- Provide on-site support for new lease-ups, including leasing and marketing efforts.
- Assist the VPPO with creating and maintaining policies and procedures, including tenant selection criteria, affirmative marketing plans, and referral agreements.
- Provide administrative support to the Property Management team as needed.
- Help evaluate property operations and create and execute improvement plans.
- Support staff training needs and help ensure properties meet and exceed operating and financial goals.
- Help cover staff outages and gaps.
Benefits
- Medical HMO coverage is free for employee-only coverage; Medical PPO buy-up is available.
- Dental and vision insurance are free for employee-only coverage.
- Accrual of 22 days of PTO in the first year of employment.
- 13 paid holidays.
- 2 personal days.
- Sick time.
- ORCA regional business passport.
- Employer-paid basic life insurance and disability insurance.
- SupportLinc employee assistance program.
- Medical Flexible Spending Account (FSA) and Dependent Care FSA.
- Employee contribution through the Department of Retirement Systems Deferred Compensation Program.
- Employer contribution of 2% annually through Fidelity SEP IRA.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
