Area Maintenance Manager

Chewy•Pittston, PA
•Onsite

About The Position

Chewy seeks an Area Maintenance Manager for its pharmacy in Pittston, Pennsylvania. The role is part of the site Maintenance Leadership Team and focuses on improving equipment reliability, maintaining operational uptime, and supporting continuous improvement across warehouse and pharmacy production areas. The manager leads technicians responsible for general warehouse assets, automated material-handling and conveyance systems, pharmaceutical compounding and laboratory equipment, and critical facility infrastructure in a hybrid fulfillment and prescription environment. The position collaborates across Operations, Pharmacy, and Support functions to align maintenance with business needs, production schedules, and regulatory requirements.

Requirements

  • Bachelor’s degree or equivalent experience, with at least 7 years of maintenance leadership experience.
  • Experience leading maintenance teams in eCommerce, automated fulfillment, or regulated/laboratory-based manufacturing environments.
  • Hands-on experience with material-handling systems, including conveyors and powered industrial equipment.
  • Ability to use data and maintenance systems to drive performance, improve metrics, and increase equipment reliability.
  • Ability to manage several high-priority projects simultaneously in a fast-paced, dynamic environment.
  • Strong communication and cross-functional collaboration skills, including the ability to work effectively with Operations, Pharmacy, and Support teams.
  • Flexibility to work a schedule that may include nights, weekends, and holidays.
  • Willingness to travel as needed.

Nice To Haves

  • Master’s degree or equivalent experience.
  • Industry certifications such as CMRP, CRL, or OSHA 10/30.
  • Experience in pharmaceutical or regulated manufacturing environments.
  • Experience maintaining industrial control and facility systems, including RTUs, AHUs, ERUs, boilers, and chillers.
  • Working knowledge of electrical systems maintenance and troubleshooting.
  • Experience using a CMMS/EAM system for maintenance planning and asset tracking.

Responsibilities

  • Develop and lead maintenance technicians responsible for equipment reliability, performance, and compliant operation across warehouse, automated handling, pharmacy, laboratory, and facility systems.
  • Coordinate preventive and reactive maintenance, including rapid response to high-severity downtime events affecting fulfillment or pharmacy production.
  • Ensure maintenance practices support regulated environments through accurate documentation, equipment readiness, and compliance with applicable pharmacy, safety, and quality standards.
  • Audit work quality, preventive-maintenance execution, and documentation accuracy for warehouse and laboratory equipment; identify gaps and implement improvements.
  • Lead continuous improvement initiatives focused on safety, equipment uptime, mean time to repair, system capacity, and production quality.
  • Use data and maintenance systems to assess performance, identify trends, and promote accountability across the team and equipment portfolio.
  • Partner with Operations, Pharmacy, and Support teams to align maintenance priorities with business needs, production schedules, and regulatory requirements.
  • Coordinate and manage third-party vendors performing specialized maintenance and calibration work, ensuring adherence to company standards, timelines, and prescription compliance requirements.
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