Area Maintenance Manager

Housing Authority of New Orleans•New Orleans, LA

About The Position

Under the direction of the Senior Director of Asset Management and Development and Modernization, the Area Maintenance Manager is responsible for overseeing maintenance operations for the Authority’s properties. This role ensures all properties are maintained in compliance with federal (HUD), state, and local regulations. The Area Maintenance Manager oversees and develops preventive maintenance programs, manages budgets and vendor relationships, and provides training and support to on-site maintenance teams.

Requirements

Ability to plan, direct, and control the activity of others.
Ability to understand the workings of equipment and systems encountered on the job.
Knowledge of tools and equipment routinely required to perform the work of the position.
Ability to work with others.
Ability to perform maintenance and repairs involving carpentry, plumbing, electrical, painting, HVAC, appliance, and mechanical skills.
Ability to maintain good rapport with the public, residents, and employees.
Ability to lift fifty (50) pounds.
Possess EPA certification for HVAC refrigerant purchase and repair or be willing to obtain certification within 6 months of employment.
Six (6) years of general maintenance and repair experience in a supervisory and/or management capacity; or any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.
Must possess a valid Louisiana driver's license and must be eligible for coverage as defined by the agency’s fleet management policy.
Knowledge of building and equipment maintenance/repair techniques.
Skill in applying building and equipment maintenance/repair techniques.
Skilled in both verbal and written communication.
Rarely lift over 150 lbs; occasionally lift 75-150 lbs; frequently lift 25-75 lbs; constant lift 1-25 lbs.
Frequent standing and walking.
Frequent bending, stooping, squatting, kneeling.
Infrequent stair and/or ladder climbing.
Pushing/pulling equipment, appliances, open/close doors.
Reaching above shoulders, grasping/gripping/handing tools and equipment.
Finger dexterity.
Specific vision abilities include close vision, peripheral vision, depth perception and the ability to adjust focus.
Speech, visual and hearing abilities that are sufficient to read and view written materials and effectively communicate and interact with staff and third parties, in person and over the phone.

Nice To Haves

Prefer completion of a formal apprenticeship program or technical school in a related field.

Responsibilities

Supervises and manages the maintenance supervisors and teams to ensure that all maintenance activities are performed efficiently and in compliance with safety standards.
Overseas and supports maintenance supervisors and teams across the Authorities properties by leading, training, and evaluating staff, including supervisors and maintenance mechanics.
Trains and mentors maintenance staff on technical skills, safety procedures, regulatory compliance, and best practices for preventive and corrective maintenance, ensuring consistent performance and adherence to company standards.
Develops and oversees daily maintenance activities, ensures work orders are properly assigned, directs team in completing tasks efficiently, and monitor progress through to completion.
Develops, schedules, and manages a preventive maintenance program designed to retain Agency properties in safe operating condition for all facilities, buildings, grounds, and equipment (HVAC, plumbing, electrical, etc.).
Manages maintenance budgets, track expenses, and optimize cost efficiency.
Ensures compliance with safety standards, building codes, and company policies while maintaining the operational efficiency of electrical and mechanical systems through regular inspections and timely repairs.
Develops specifications and standardizations for inventory of necessary equipment, maintenance, and repair needs and monitors usage quantities and frequency through review of inventory reports to track utilization of resources.
Coordinates with property managers to address maintenance priorities and resident concerns.
Responsible for preparing properties and units for all HUD NSPIRE inspections, HUD HQS inspections, and any other regulatory inspections, including participating in UPCS and HQS pre-inspections, ensuring that work orders are prepared, and that all identified maintenance and repair is completed prior to inspections.
Performs regular walk-by inspections of Agency properties to identify and resolve unsafe or unsatisfactory conditions requiring maintenance. Addresses any safety issues or hazardous conditions immediately.
Oversee the prompt preparation of vacant units for re-rental (turnaround time) to minimize income loss and meet standards.
Oversees and verifies the quality of all vendors performed work by conducting inspections, ensuring adherence to contract specifications, safety standards, and industry best practices, and addressing any deficiencies promptly.
Responds to after-hour emergency maintenance issues.
Performs other related duties as required.