Area Leader of Training - Seattle, WA

Raising Cane's•Seattle, WA

3d•$95,000 - $115,000

About The Position

The Area Leader of Training (ALT) is a field-based leader who directly supports restaurant training efforts for a specific market and is a critical part of the Area Business Unit support team. The role is primarily responsible for executing Raising Cane’s training standards within its restaurants and providing strategic support for wider training initiatives in partnership with the Area Business Unit Leader. While remaining restaurant-focused, the ALT serves as an ambassador for Raising Cane’s culture and an expert in training and development. The ALT supports the business through three pillars: Crew Training, Manager Training, and Internal Development. The position also partners with the Area Business Unit Leader to identify training needs, support restaurant performance, and implement corrective actions. The role requires travel within the assigned area up to 100%. The physical work environment includes a fast-paced kitchen, interaction with customers, and work both indoors and outdoors in varied temperatures. Work may involve food products, common allergens, industrial equipment, commercial cleaning products requiring personal protective equipment, and extended physical exertion such as walking, standing, lifting, and bending.

Requirements

At least 3 years of previous hospitality leadership experience.
High school diploma or equivalent.
Proficiency with Microsoft Excel, PowerPoint, Outlook, and Word.
Detail-oriented, organized, data-driven, and able to manage multiple priorities that may constantly change.
Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently both independently and collaboratively.
Exceptional interpersonal skills and the ability to lead, motivate, and empower crewmembers and leaders at all organizational levels.
Able to recognize problems, set goals, and convert plans into action.
Exercises good judgment and uses available data to make informed decisions.
Maintains high standards of conduct and professionalism.
Able to travel within the assigned area up to 100%.
Possess a valid driver’s license.

Nice To Haves

Multi-unit training experience.
College degree.

Responsibilities

Ensure restaurants execute high-level training standards for crewmembers and managers through restaurant engagement and analysis of ongoing performance.
Conduct and document restaurant visits to evaluate training needs and identify operational support needs.
Lead and validate execution of restaurant Advanced Crew and management training programs.
Facilitate training classes, including ServSafe and Train the Trainer programs.
Identify, develop, and support the certification and annual recertification of Training Restaurants.
Own internal development for restaurant crew, including management teams, through direct and indirect engagement.
Support New Restaurant Opening training performance through strategic engagement in partnership with the Area Leader of Growth.
Partner with the Area Business Unit Leader to identify training needs and implement corrective actions to support restaurant performance.
Provide regular business updates and analysis of restaurant training performance.
Build strong cross-functional relationships within the Area Business Unit Team.
Work closely with restaurant recruitment to match current and future growth opportunities with internal candidates ready to fill those roles.