Lead, Area Health Information Specialist

Datavant•Bethesda, MD

1d•$16 - $23•Onsite

About The Position

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Requirements

High School Diploma or GED required
Prior healthcare, HIM, medical records, or ROI experience required
Experience with ROI workflows and EMR systems required
Ability to travel locally between Baltimore City and Montgomery County sites
Proficiency with computers, email systems, and standard office equipment
Ability to maintain strict confidentiality and adhere to HIPAA regulations

Nice To Haves

Motivated to lead and grow in an Area Lead role
Professional, dependable, and service-oriented
Reliable and punctual — attendance is critical
Comfortable working fully on-site while traveling locally between facilities
A strong communicator with both clients and internal teams
Highly organized and able to manage competing priorities
Willing to lead by example and support staff in real time
Experienced in healthcare, HIM, or ROI environments
Lead or supervisory experience preferred

Responsibilities

Provide consistent on-site coverage at assigned facilities based on operational needs
Support ROI operations across Baltimore and Montgomery County sites, including hospitals and clinics
Serve as a primary point of contact between client stakeholders and internal leadership
Assist with onboarding, training, mentoring, and workflow support for HIS staff
Communicate staffing needs, coverage gaps, volume changes, and site challenges proactively
Support productivity, quality, and service improvement initiatives
Accurately process medical record and ROI requests while maintaining strict confidentiality
Manage high-volume inbound and outbound calls from patients, providers, and authorized requestors
Handle fax, mail, and electronic ROI workflows, including logging and tracking requests
Review, date-stamp, and upload requests into HealthSource
Monitor fax queues, shared drives, and email inboxes to ensure timely processing
Create encrypted CDs/DVDs and maintain proper documentation
Assist walk-in patients by verifying identity and processing disclosures
Monitor and complete patient transfers throughout the workday
Ensure full compliance with HIPAA, privacy regulations, and client-specific policies
Maintain working knowledge of site-specific workflows and systems
Support continuity of coverage and minimize operational risk across all assigned sites