Area Group Sales Manager- Double Tree by Hilton McLean Tysons & Courtyard By Marriott McLean Tysons

B.F. Saul Company Hospitality Group•McLean, VA

6d•Onsite

About The Position

B. F. Saul Company Hospitality Group is seeking an Area Group Sales Manager to be responsible for the overall group sales for the Double Tree by Hilton & Courtyard by Marriott McLean Tysons hotels. This role involves assisting with various sales initiatives, ensuring financial goals are met, and delivering a high level of service with a focus on building long-term customer relationships. The Area Group Sales Manager will manage the property's reactive and proactive sales efforts for all group segments, aiming to achieve revenue opportunities under the guidance of the Regional Director of Sales & Marketing. This position reports to the Regional Director of Sales & Marketing and will collaborate with Sales and Operations professionals within the hotel and company.

Requirements

Excellent oral and written communication skills.
Demonstrates independent problem solving skills and identify process improvements needed.
Demonstrates ability to exceed sales goals.
Strong knowledge of Microsoft Office and Excel.
Strong work ethic and professional focus; High level of integrity and discretion.
Ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the extended shift.
Ability to push, pull, and lift up to 20 pounds on occasional basis.
Prior sales experience and hotel experience desired.
Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests.
Must be able to manage multiple priorities in a fast-paced environment.
At least (1) year experience in sales role, (2-4) years preferred in the hotel or event management role.
A proven track record of success in a hotel or a related service industry.

Nice To Haves

Experience working in Delphi FDC is preferred

Responsibilities

Achieving group sales room night and revenue goals by business development, account management and hotel site sales calls.
Maximizing space potential and maximizing food and beverage minimums.
Managing multiple Group segments, understanding their business needs and pricing.
Consistently pursuing up-selling opportunities to maximize revenue potential.
Achieving business revenue goals by developing, building and maintaining excellent client relationships through proactive sales initiatives.
Targeting group/business transient accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
Responding to incoming sales leads for the property.
Identifying, qualifying and soliciting new business to achieve personal and property’s revenue goals.
Focusing efforts on key and target accounts with significant potential sales revenue.
Developing and executing effective sales plans and actions.
Maximizing revenue by selling food and beverage to groups.
Understanding the overall market; competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knowing how to sell against them.
Closing the best opportunities for the property based on market conditions and property needs.
Using negotiating skills and creative selling abilities to close on business and negotiate contracts.
Handling complex business with significant revenue potential as well as significant customer expectations.
Building and strengthening relationships with existing and new customers to enable future bookings.
Developing relationships within community to strengthen and expand customer base for sales opportunities.
Providing excellent customer service in order to grow share of the account.
Supporting client satisfaction by ensuring catering service standards are met and clients’ needs are responded to in a timely manner.
Ensuring effective communication of client needs from catering to appropriate operational departments.
Resolving clients’ complaints and concerns in courteous and friendly manner, focusing on service recovery when applicable.
Collaborating with Director of Revenue to manage group room blocks effectively including cutoff dates, rooming lists, etc.
Utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data.
Ensuring integrity of sales data by documenting information in Delphi on a daily basis.
Conducting formal pre-event meetings as required to review/communicate group needs.
Ensuring proper and prompt follow up on all upsell opportunities.
Managing meeting space, room set up, food and beverage and audio-visual requirements.
Collaborating with all other operational departments to communicate group details via the group resume pertaining to arrival/departures, billings, special requests, etc.
Identifying improvements to enhance the client experience.
Maintaining performance level when experiencing changes or challenges.
Adhering to all standards, policies, and procedures and consistently maintaining a professional and ethical representation within the Sales and Catering Department.
Supporting the management of catering expenses to maximize hotel profitability.
Following B. F. Saul Company Hospitality Group procurement guidelines and applying good business judgment.
Assisting with the preparation and management of the department budget.
Managing and maintaining company assets to stay within budget guidelines and prolong the life of company resources.
Promoting collaboration and positive, professional work environment.
Attending all daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning.
Adhering to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Performing other duties, as assigned, to meet business needs.