Area Director

The Edge Fitness Clubs•Saint Peters, MO

2d•Hybrid

About The Position

Reporting to the Vice President of Operations, The Edge Fitness Club's Area Director is responsible for the overall operational and financial performance of the clubs in their assigned territory, including profitability, asset management, compliance, member experience, sales, personnel training and talent development. He or she ensures the fiscal effectiveness of all profit centers and provides leadership to accomplish overall departmental objectives. Our Area Director will work hand in hand with their General Manager team to guarantee operational excellence companywide. To achieve success in this position, this person must be able to source, hire, develop and create leaders who can in turn, run successful Edge Clubs.

Requirements

Strong business acumen and proven ability of leading, adjusting, and developing business strategies to achieve revenue and profit goals
Proven track record of developing leaders and high performing teams
Proven ability to effectively manage time, workload and changing priorities
Excellent verbal and written communication skills
Proficient in basic computer skills including Microsoft Office, Outlook, PowerPoint, Excel
Ability to work a flexible work schedule to meet the needs of the business
Travel required 50%-75%
Valid driver's license and cleaning driving record
3+ years multi-unit experience in a highly complex, fast paced business environment
A University degree or equivalent experience is required

Nice To Haves

Related health club experience in a leadership role preferred

Responsibilities

Accountable for the daily, monthly and yearly financial performance of the clubs in their district while driving revenues and managing expenses
Oversee the work of the club's management to ensure each location is meeting or exceeding the daily, monthly and yearly sales, personal training and ancillary forecast
Oversees each club's Sales and Fitness Department to ensure achievement of company KPI's
Develop and communicate business strategies for the district and each club to drive revenue growth, increase membership balance and deliver profitability
Ensures each club in the district has an optimized schedule that meets the needs of the business through adhering to the Manager on Duty guidelines while adhering to their allotted payroll budget
Understands the competitive landscape within the district and creates opportunities to address business challenges
Manage a team of General Managers with a focus on club performance, talent development, training, and recruiting
Conduct regular and consistent club visits with General Managers and club leadership teams to evaluate and identify business opportunities to improve revenue, profitability and member experience
Provide frequent and consistent coaching and feedback during club visits, weekly business meetings and weekly check-ins
Maintain managerial oversight of all General Managers and communicates regularly with department heads regarding the performance of each department
Understands the company's Mission Statement, core values and overall culture of the business, leading by example and holding all employees accountable to the spirit of The Edge
Develop a talent and succession plan for their district to build a bench of talent and support business growth
Ensure each club staffed properly to hit their goals while staying within the parameters of the payroll budgets
Effectively manage and communicate Policies and Procedures and make sure they are being uniformly enforced companywide
Identify organizational or employee-related issues and create effective solutions
Creates a positive and healthy workplace that fosters constant and never-ending improvement
Ensures the General Manager holds a production meeting with their management team daily to develop a business strategy to ensure all KPI's are revenue targets are achieved
Participates in weekly General Manager calls or meetings with corporate staff to present their club's performance and overview of the current club status
Corresponds and collaborates consistently with cross functional department heads to identify and address areas of opportunities
Personally conducts club walk throughs to ensure that the equipment, locker rooms and overall facility maintenance are meeting Edge standards and is promoting our brand
Communicate with the corresponding Regional Facilities Manager and Director of Facilities to ensure the cleanliness and safety of the clubs is meeting or exceeding company standards
Ensures that all club marketing and materials are accurate and up to date
Audit the inventory of the club to ensure all retail areas are replenished, merchandised to brand standard and shrink is controlled
Maintains quality service by establishing and maintaining relationships with the members to ensure their experience
Ensure the General Managers are committed to delivering excellent member service through an effective Manager on Duty program
Educates and enforces new club policies and procedures and ensures consistency
Responds quickly to employee and member issues and complaints in a timely and courteous fashion
Responsible for the leadership, interviewing, hiring, scheduling, and performance managing all General Managers in their area.