Area Director, Human Resources

Remington HospitalityKey West, FL
Onsite

About The Position

The Area Director | HR Business Partner is responsible for HR strategy for a home hotel location and for providing regional support to a larger geographic area of hotels, partnering with the Executive Committee team to lead the 5 Drivers to success.

Requirements

  • Bachelor's degree in Human Resource or related business field
  • 7-10 years' experience leading HR functions, demonstrating proven investigation and problem resolution skills
  • Strong hospitality and business acumen
  • Demonstrated experience and skill with critical thinking and problem solving
  • Ability to work both independently and as part of a strong team of HR professionals.
  • Ability to travel to properties and attend company leadership meetings/conferences
  • Strong business communication skills verbal and written
  • Strong presentation skills and ability to train at leadership and hourly level
  • Knowledge of federal, state and local employment laws and regulations
  • High work ethic
  • Strong computer skills in Microsoft Suite
  • Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously.
  • Regular attendance according to established guidelines
  • May be required to work varying schedules to reflect the business needs of the property
  • Must possess basic computational ability
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
  • Ability to converse calmly with upset associates, superiors and guests in intense emotional situations
  • Ability to participate in, and at times lead departmental and/or hotel team meetings

Responsibilities

  • Provide onboarding and ongoing support to HRD's and GM's.
  • Provide training and guidance to the on-property HR contact on their responsibilities and duties.
  • Develop processes to help properties maintain a high level of HR effectiveness in the areas of policies and procedures, audit controls and employee relations.
  • Promote learning and self-sufficiency by ensuring HRD's and GM's can sustain HR best practices.
  • Provide policy interpretation and ensure accurate and consistent application of all company policies and procedures and related local, state and federal laws.
  • Stay informed of local legislative/compliance changes and work with Corporate HR to implement solutions as needed.
  • Act as trusted advisor and sought after resource for leadership and staff.
  • Coach management team on employee relations, employee engagement and retention, and compliance issues. Escalate issues as appropriate.
  • Help manager navigate through sensitive issues as well as coach and develop their teams.
  • Serve as a career mentor and leader to Human Resources Directors.
  • Measure, proactively manage and improve the recruiting and on-boarding process to meet short term and long term needs.
  • Support talent management efforts including talent development, succession planning, associate engagement, coaching and team building.
  • Ensure all Wage Plans are competitive and conduct periodic wage surveys as required.
  • Conduct investigations at assigned properties when needed and support resolution of employee issues.
  • Facilitate the delivery of new hire orientation and proactive training initiatives such as union awareness, FMLA/ADA, compensation and other programs.
  • Lead innovation in training methods, with focus on process improvement.
  • Manage the Human Resources function with location transitions.
  • Help strengthen and maintain Company culture, including to coordinate special programs, functions and incentives to improve guest service.
  • Collaborate with Corporate HR and fellow EHRD's on projects, challenges, and needs.
  • Contribute positively to an HR culture of professionalism and distinction.
  • Engage in networking and professional development opportunities.
  • Work in a cooperative and friendly manner with fellow associates.
  • Practice a culture of guest service in all you do; promote courtesy, goodwill and a positive attitude in each and every encounter.
  • Perform any reasonable request as assigned or directed by General Manager.
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