Area Coordinator

Northeastern University•Oakland, CA

3d•Onsite

About The Position

Under the direction of the Assistant/Director of Housing and Residential Life, the Area Coordinator (AC) position is a 12-month full-time live-in staff member critical to the development, management, and oversight of assigned residential communities/areas including supervision of Resident Assistants, full-time Community Assistant, supporting Living Learning communities and other programs, serving on departmental committees, and the creation of a residential community conducive to the social and intellectual growth of our students. ACs are responsible for creating a climate that supports student success, personal development, and high levels of resident engagement. ACs will also support summer assignments related to conferences and events, summer session housing, and new student orientation. Due to the nature of the position, ACs are expected to work outside of traditional business hours including participation in an on-call duty rotation. Responsibilities often extend into weekend and evening/early morning hours.

Requirements

Bachelor’s degree and related Residential Life experience required
Demonstrated experience in student conduct/judicial affairs.
Interpersonal/human relations skills
Supervisory skills and abilities
Organizational/planning skills
Ability to maintain confidential information
Ability to handle multiple tasks simultaneously
Ability to work flexible schedule with on-call duty rotation
Ability to operate a personal computer and various software programs
Ability to enforce safety policies, practices, procedures and requirements of the department and university.
Ability to communicate effectively with diverse constituencies across campus
Ability to think critically and work under pressure while handling student and/or staff crisis situations
Ability to respond to the problems and challenges of the diverse academic, socio-economic, cultural and ethnic backgrounds of college students
Ability to serve as a representative of Housing & Residential Life & Northeastern University - Oakland

Nice To Haves

Master’s degree in College Student Personnel, Higher Ed Administration or related field preferred.
Minimum two years with relevant experience around community development or student leadership/involvement and one-year live-in staff experience in residence life preferred.

Responsibilities

Supervise a team of Resident Assistants and Community Assistants to include the planning, training, and development of the staff.
Create and manage full-time staff hours and schedules
Participate in the planning, selection, and implementation of all Residential Life staff.
Adhere to the expectations and responsibilities of the role.
Manage Community Assistants weekly schedules and Workday input
Support staff in coordinating the community development & programmatic efforts for the Living Learning Communities.
Approach and maintain a positive attitude and environment to the role to maximize community building.
Manage LLC programming initiatives such as excursions, community events, and first year transitional experiences.
Actively foster an environment that is safe and supportive, including high visibility and interaction with residents.
Facilitate mediation between students experiencing conflicts.
Assist with the opening and closing of the residential facilities each semester and at all vacation/break periods.
Participate in rotating on-call (emergency response) coverage for the campus, including holidays, evenings, and weekends.
Assist, respond and document personal, facilities and medical emergencies.
Work in conjunction with the Residential Security Office, Department of Public Safety, and the Global Safety Office staff regarding safety issues and resident emergencies.
Serve as first level student conduct judicial administrator; communicate policy information and expectations regarding appropriate behavior to residents.
Administer sanctions, when necessary, that are educational and support the student’s development while holding them accountable to the Student Code of Conduct and residential policies.
Facilitate educational sanctions and opportunities to create a culture of accountability
Oversee the daily operation of residential communities, including, check-in and checkout procedures, facility, and security management.
Serve, support and promote the Division of Student Life and other campus wide initiatives as an Oakland representative, including serving on committees and presenting on university/department/network wide events.
Work closely with Housing, Housekeeping, Facilities management, and support staff to fulfill department objectives.
Support housing operations as needed to meet departmental needs.
Maintain programming budgets and track staff’s programming requirements to assess the effectiveness of community building efforts.
Professionally participate in student events on campus during and outside of business hours.
Perform other duties as assigned.