Area Coordinator

University of Redlands • Redlands, CA

1d • Onsite

About The Position

Reporting to the Assistant Dean of Operations and Analytics, this position serves as the front face of the Office of Licensure and Credentialing, responding to phone inquiries and assisting walk-in visitors. This role requires on-site presence in the office. This position also provides oversight of compliance documentation processes, conducting thorough quality reviews of student-submitted documents for credential program requirements to ensure accuracy, completeness, and conformity with regulatory and institutional standards. Working hours are flexible and can be scheduled at any time Monday through Friday between 8 AM and 5 PM, based on mutual agreement and the needs of the University.

Requirements

• High school diploma or equivalent supplemented with two years of additional course work in related fields such as business, secretarial, word processing and spreadsheet
• Bachelor’s degree
• Three years of administrative support experience or related experience including the ability to use Microsoft Office software
• A valid California Class C driver's license with a with a good driving record is required.
• Knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing.
• Basic knowledge of mathematics.
• Ability to operate standard office equipment.
• Understand, interpret, and apply federal and state policies and laws.
• Ability to recommend appropriate courses of action within established guidelines.
• Ability to exercise independent judgment and initiative.
• Ability to work effectively with confidential information.
• Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.
• Ability to adapt to changing circumstances, work independently, and make sound decisions.

Nice To Haves

• Previous experience in educational administration, campus operations, or program coordination preferred.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders.
• Effective communication and presentation skills; ability to write clearly and concisely.
• Excellent written communication skills.
• Excellent organizational skills, and detail orientated with high accuracy.
• Ability to prioritize tasks, meet deadlines and work independently and with minimal supervision in a fast-paced environment with changing priorities.
• Demonstrate a high degree of motivation, tact, and diplomacy.
• Proficiency in computer skills using Microsoft Office Suite including Excel, Word, and PowerPoint.
• Aptitude to learn new and evolving technology.
• Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.
• Deliver great customer service.
• Commitment to fostering an inclusive and supportive learning environment.

Responsibilities

• Serve as the primary point of contact for the Office of Licensure and Credentialing (OLC), greeting visitors, answering multiple phone lines, and providing frontline support and information to students, faculty, and external
• Conduct thorough quality reviews of student-submitted documents for credential program requirements, verifying accuracy, completeness, and conformity with regulatory and institutional
• Review and verify eligibility documentation for interns, residents, and student teachers to ensure compliance with program requirements and regulatory
• Process and verify State licensure documentation to ensure compliance with regulatory requirements and institutional
• Prepare student records for fieldwork placements and credential recommendations, maintaining accurate records and timely submission of required
• Draft credential status letters in collaboration with OLC staff, ensuring accuracy and adherence to institutional and regulatory
• Administer mentor teacher stipend processes, including tracking, documentation, and payment
• Process and support mileage reimbursements for students and faculty in accordance with university policies and
• Coordinate space reservations for Office of Licensure and Credentialing events, meetings, and
• Utilize student information systems to look up, enter, and monitor various activities, data points, and compliance
• Maintain organized filing systems and databases for credential documentation, ensuring accessibility and confidentiality of student
• Support the School of Education Dean's Office in execution of special
• Perform other duties and special projects as

Benefits

• The position is full-time (29 hours per week).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level