Area Coach

Flynn Group•, WI

About The Position

Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our success is built upon the talent and dedication of our employees. We are proud to offer an encouraging and inclusive work environment where every team member's ideas and contributions are valued. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. At Flynn Group, we are proud to offer a unique opportunity to join our growing team as an Area Director/Area Coach. As the 3rd largest Taco Bell franchisee in the world, we are exceptionally positioned for success and are seeking ambitious individuals to help us continue our journey of growth.

Requirements

Proven experience in the food/hospitality industry, preferably in a leadership role.
Excellent leadership and communication skills.
Strong understanding of business operations and the ability to analyze financial data.
A passion for delivering exceptional customer service.
Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

Build High Performing Teams: As an Area Coach, you will play a crucial role in building high-performing teams by hiring and training the best Restaurant General Managers (RGMs), Assistant General Managers (AGMs), and Shift Managers. You will lead by example, promoting talent within the organization and fostering a culture of collaboration and excellence.
Ensure Exceptional Guest Experience: We believe in providing a world-class experience for our customers. In this role, you will model Customer Mania and coach RGMs to exceed our operations and quality standards. You will swiftly resolve customer complaints while maintaining positive relations, ensuring that every guest leaves our restaurants satisfied.
Facilitate Strong Financial Understanding: Apply your expertise in financial analysis to evaluate the financial performance of our restaurants. Support RGMs in driving sales and deliver consistent feedback to enhance profitability and operational excellence.