(USA) Area Coach, Pharmacy Operations - Health and Wellness Non-Store Operations (S2-SMRF)

Walmart•Plainfield, IN

2d•$64,000 - $96,000•Onsite

About The Position

The Area Coach, Pharmacy Operations supports Health and Wellness non-store operations. The role applies financial acumen to analyze business and financial data, track business plans, communicate analytical findings, and understand factors affecting financial performance. It uses influential communication to present information clearly, prepare fact-based materials, influence stakeholders, and provide and receive constructive feedback. The position supports safety practices, project management, data gathering and analysis, and operational excellence. Responsibilities include identifying safety hazards, responding according to standard procedures, coordinating work plans and project timelines, tracking milestones and risks, following data collection methodologies, and adhering to regulatory processes and standard operating procedures. The role supervises resource management and helps plan and improve Health and Wellness services, programs, and personnel. It provides technical guidance and oversight, evaluates operational quality, analyzes customer-service trends, facilitates issue resolution, and monitors delivery of promised services. It also applies prescription administration knowledge, participates in basic prescription verification, troubleshoots actual or potential drug-therapy issues, and follows organizational prescription assessment standards. The associate is expected to demonstrate Walmart values by respecting individuals, building and developing teams, acting with integrity, serving customers and members, and driving continuous improvement. The position is based at the listed Primary Location in Plainfield, Indiana. The annual salary range is $64,000–$96,000, with possible annual or quarterly performance bonuses and additional compensation based on regional pay zone or complex structure.

Requirements

Option 1: 1 year's experience as a Walmart supervisor.
Option 2: 2 years’ external leadership experience leading a team of five or more supervisors and/or employees.
Provide evidence of full vaccination as defined by CDC guidelines or obtain approval for a medical or religious accommodation, as permitted by applicable law.
Complete a Board-approved program or Pharmacy Technician University program.
Become a registered pharmacy technician in the state of practice within one year of job entry.

Nice To Haves

Leadership experience that includes performance management responsibilities.
Bachelor's degree in Business Administration.

Responsibilities

Analyze financial and business data, support business plans, track financial goals, communicate analysis results, and assess factors that may affect financial performance.
Communicate credibly and concisely across divisions and departments; prepare fact-based reports and presentations; influence stakeholders; and exchange constructive feedback.
Inspect assigned work environments for safety violations, determine appropriate corrective actions, use required or recommended personal protective equipment, maintain safety-equipment logs, and respond to first-aid or accident situations according to procedures.
Develop, prioritize, and coordinate work plans; track project schedules, costs, milestones, communications, and documentation; identify and mitigate project risks; and create communication plans.
Collect and analyze Health and Wellness operations data using approved methods, check data quality and accuracy, and inform leadership of data-collection difficulties.
Supervise resource management and plan the delivery and improvement of services, programs, and personnel.
Provide technical consultation, guidance, and oversight for Health and Wellness operations; establish and plan service policies and goals; and coordinate and evaluate operational quality.
Analyze customer problem trends, help resolve customer concerns, identify customer needs and priorities, monitor promised deliverables, and manage expectations of third-party technicians and vendor help-desk technicians.
Follow standard operating procedures and One Best Way processes, assess operational situations, seek guidance when goals conflict, and identify and report safety hazards or conditions with potential regulatory implications.
Participate in basic prescription verification, troubleshoot actual or potential drug-therapy issues, adapt prescription-administration processes according to organizational policies, and comply with prescription assessment standards.
Build trusting working relationships, help develop and mentor others, recognize contributions, model integrity and accountability, prioritize customer needs, and support continuous improvement and change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit program for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.
Additional compensation may include Regional Pay Zone pay based on location and Complex Structure pay based on external factors that create challenges.