(USA) Area Coach, Pharmacy Operations - Health and Wellness Non-Store Operations

Walmart•Plainfield, IN

7d•$64,000 - $96,000•Onsite

About The Position

This role is responsible for overseeing pharmacy operations within a specific area, focusing on health and wellness initiatives outside of traditional store operations. The Area Coach will leverage their knowledge in financial acumen, communication, safety, project management, data analysis, operations, customer service, operational excellence, and medical prescription administration to ensure efficient and effective service delivery. They will also embody Walmart's core values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence, contributing to a positive and productive work environment.

Requirements

Option 1: 1 year's experience as a Walmart supervisor.
Option 2: 2 years’ external leadership experience leading a team of five or more supervisors and/or employees.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
To complete a Board-approved program or Pharmacy Technician University program.
Must become a registered pharmacy technician in state of practice within one year of job entry.

Nice To Haves

Leadership experience that includes performance management responsibilities
Bachelors: Business Administration

Responsibilities

Understand the drivers of financial metrics and their impact on business results.
Perform analyses based on independent reasoning to draw appropriate conclusions.
Analyze business and financial data and support the implementation and tracking of business plans.
Communicate the results of analyses to various audiences.
Organize thoughts and communicate credibly and concisely in an interdivisional/interdepartmental setup.
Present to and influence team members, customers, and clients, conveying complex information clearly and accurately.
Independently assemble and prepare reports/materials/storylines based on relevant fact-based information.
Influence team members and leaders to take action based on sound recommendations.
Seek and provide constructive feedback, anticipate needs/questions, and respond appropriately.
Inspect working environments for potential safety violations within an assigned area.
Determine appropriate actions to take when safety violations are encountered.
Utilize personal protective equipment as required or recommended for staff.
Conduct audits and maintain tracking logs on safety equipment.
Respond to first aid and accident situations according to standard procedures.
Develop, prioritize, and coordinate work plans, review project schedules, cost expenditures, milestones, communications, and documentation.
Follow project management methodologies by tracking and monitoring work, holding project teams accountable to timelines, and ensuring adherence to milestones.
Identify potential risks of projects and develop strategies to mitigate those risks.
Create communication plans that determine communication level, frequency, detail, and distribution of status updates.
Employ basic data collection and analysis methods and procedures.
Examine analytical results to ensure the quality and accuracy of data collection and analysis.
Contribute to the collection and analysis of data for Health Wellness operations.
Follow proper data collection and analysis methodologies and processes.
Inform leadership of any difficulties that arise throughout the data collection process.
Supervise resource management.
Plan the delivery and improvement of services, programs, and personnel.
Provide technical consultation, guidance, and oversight for Health Wellness operations.
Direct, establish, and plan the overall policies and goals for various Health Wellness services.
Coordinate and evaluate the quality of operations delivered throughout the organization.
Analyze problem trends and take steps to avoid recurring problems.
Facilitate the resolution of customer problems, issues, or concerns.
Ensure the identification of customer needs and priorities.
Monitor and report on the delivery of promised deliverables.
Manage expectations of third-party techs and vendor help desk techs who provide direct customer service.
Assess situations based on awareness of the goals and operating issues of the assigned department.
Seek guidance when assigned goals conflict with departmental goals or overall strategies.
Understand the importance of and implementation of One Best Way processes and standard operating procedures.
Follow regulatory processes and procedures for the assigned department.
Seek and analyze situations or conditions with potential regulatory implications.
Identify and report safety hazards and anomalies during operations processes.
Participate in basic prescription verification practices.
Troubleshoot actual and potential drug therapy-related issues.
Adapt existing prescription administration processes according to organizational policies.
Comply with organizational prescription administration assessment standards.
Embrace differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected.
Work as a team, build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence.
Strengthen the team by helping, developing, and mentoring others; recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on reliable information, balance short- and long-term priorities, and consider how own work impacts the teams ability to deliver on our purpose.
Display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience.
Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Benefits

Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)