Area Cleaning Supervisor (Evening/Night)

BGIS•Barrie, ON

7d•Onsite

About The Position

Under the general supervision of the Regional Manager - Operations, the Area Supervisor performs a variety of scheduled and ad hoc supervisory related tasks with emphasis on customer satisfaction and quality service delivery. BGIS SCS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Requirements

Valid driver's license and own vehicle
2+ years of experience in a Cleaning/ Service-related field
Fluency in both written and oral English a must. Bilingual skills are a bonus.
Excellent communication and strong interpersonal skills
Intermediate computer skills and knowledge of Microsoft Office Software
Excellent time management and problem-solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Ability to work independently and as a team
Effective attention to detail and a high degree of accuracy

Nice To Haves

Bilingual skills are a bonus.

Responsibilities

Functioning as a core member of the Operations team the Area Supervisor must be able to:
Ensure accounts are provided with a high level of service through supervision and coordinating activities of workers
Maintain operational continuity at job sites by finding and replacing staff as needed
Attend to any emergencies
Respond quickly and efficiently to all operational requests
Track inventory and equipment
Inspect facilities to ensure safety and cleanliness standards
Follow up with workers and ensure they are completing all required tasks and are following BGIS SCS policies and procedures along with health and safety requirements
Ensure that all team members are compliant with the company quality, security and safety mandates
Assist/train cleaners in performing duties
Review daily site evaluations/audits to ensure safety, security and cleanliness standards are being met
Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently
Maintain work schedules according to client needs
Demonstrate the values of the company and lead by example at all times
Monitor staff absence and turnover ensuring flexible cover arrangements within short notice
Communicate with operations managers
Protect company’s and clients’ assets from misuse and damage
Handle and assist with emergency procedures accordingly and as required
Perform other duties as assigned