Area Business Manager

SiteOne Landscape Supply•Phoenix, AZ

10h•Hybrid

About The Position

The Area Business Manager is a direct report of the Area Manager. In partnership with the Area Manager, the Area Business Manager will drive performance and growth for all stakeholders in the assigned area through world-class store sales and operations, as well as effective interaction with suppliers, outside sellers and customers. The Area Business Manager will champion best practices within the region and participate in company-wide initiatives to achieve customer value excellence and exceed overall performance expectations.

Requirements

4-7+ years of experience in the green industry, ideally working for a distributor or manufacturer
Working knowledge of agronomics and landscape maintenance products and services strongly preferred
Proven track record of successfully leading business turnaround efforts, including driving revenue growth, improving market share, and building high-performing teams in underpenetrated markets
Demonstrated experience launching and scaling greenfield operations, including site selection, team buildout, and go-to-market execution
Strong leadership experience managing multi-location operations, with the ability to coach, develop, and hold teams accountable to performance goals
Commercially driven mindset with the ability to identify growth opportunities, aggressively pursue new business, and expand market presence in competitive landscapes
Experience recruiting, hiring, and developing top talent, with a focus on building a strong bench and succession pipeline
Strategic thinker with the ability to translate market insights into actionable plans and drive execution at the local level
Comfortable operating in a fast-paced, evolving environment where building structure and driving change are critical to success
Strong financial and operational acumen, including experience managing P&L performance across multiple locations
Familiarity with the Phoenix market or similar high-growth, competitive markets is a plus
Degree in Business / Management discipline or equivalent experience preferred
High School or secondary diploma or equivalent required

Nice To Haves

Working knowledge of agronomics and landscape maintenance products and services strongly preferred
Familiarity with the Phoenix market or similar high-growth, competitive markets is a plus
Degree in Business / Management discipline or equivalent experience preferred

Responsibilities

Create a positive, challenging and exciting environment which is conducive to high-performance, teamwork, a great place to work and long-term retention of top talent
Recruit, train and develop top talent in key positions within the Area
Determine individual strengths and weaknesses and actively coach and mentor your leaders/associates to achieve high performance and to facilitate their long-term career development at SiteOne
Ensure strong teamwork within and across store and with outside sellers
Achieve customer value excellence by setting high expectations for all store teams in terms of product, service and partnership while ensuring that best-practice structures, systems and processes are consistently executed
Ensure that all members of the store team are well-trained in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success
Spend personal time with customers on an ongoing basis in order to gain accurate feedback, discover improvement opportunities and assess progress on customer value
Measure and track customer value and hold teams accountable for meeting or exceeding expectations
Create an incident-free environment by involving all associates, promoting a strong safety culture, achieving excellent housekeeping and workplace organization and executing clear safety policies
Execute key strategic initiatives to drive high performance through best practices and achieve the desired sales and profit growth and return on assets
Set effective financial and operational goals and continuously monitor key performance metrics to ensure accountability for results and consistently re-prioritize initiatives and resources to the largest opportunities
Be a visible leader out in the store who reinforces key priorities through action and holds store managers accountable for meeting high expectations for all stakeholders
As lead Change Agent – analyze, quantify, prioritize and drive ongoing high-leverage performance improvement initiatives across the area. Maximize associate input and involvement and closely track progress to evaluate results
Encourage your teams to try new ideas and take fact-based risks to improve performance
Facilitate idea sharing within and across store to include team brainstorming of difficult issues in order to develop creative and robust solutions
Effectively utilize regional and SiteOne resources to gain new ideas, help understand best practices and/or to help execute new improvements in the area
Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation
Maintain awareness of local competition and customer dynamics to identify and capitalize on opportunities
Build a winning “best practice” knowledge base for achieving excellence. Understand thoroughly and specifically which levers to pull in order to achieve excellence for all stakeholders
Thoroughly understand the company operating and financial reports and be able to quickly identify positive/negative business trends and determine root causes to issues
Be an active and effective coach to store managers and associates to enable them to achieve best practices
Develop an in-depth understanding of the area market to include end user trends, customers, competitors, suppliers and key market drivers
Effectively utilize regional, SiteOne, and/or industry resources to achieve continuous education on relevant topics and stay current in best operating practices
Work with Area Manager to develop a clear, fact-based and quantified view or where to compete, how to compete and who to compete with in order to drive long-term profit growth in the area
Convert strategies into specific and prioritized action plans that are communicated and understood by all associates and systematically executed
Use performance metrics to track progress and continuously adjust strategies to maximize opportunities that develop and/or to adjust to changing market conditions
Align strategic goals and talent to enable succession planning - “right people in the right place at the right time” to achieve desired business results