Area Branch Manager 1

Self-Help•Manchester, CT

1d•Hybrid

About The Position

Self-Help started in 1980 with a focus on economic inequality, especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies. We are seeking an Area Branch Manager to join our team in Manchester, CT! The Area Branch Manager is a dynamic leader overseeing multiple branches within a geographic area responsible for raising visibility and increasing impact. The Area Branch Manager will build and leverage networks, partnerships, teams, and relationships to drive goal attainment, strong economic performance, employee and member satisfaction and retention, and strong community relations. The Area Branch Manager will be responsible for ensuring, through management of branch staff, that all operational practices of the branch, including lending and deposit activities, comply with Self-Help processes and procedures, federal laws and regulations set forth by the NCUA and other regulatory agencies.

Requirements

Bachelor’s degree or equivalent combination of education and/or experience
6 years of banking or retail experience including at least 5 years of supervision in banking or a financial institution.
Proficient with Microsoft Word, Excel and PowerPoint.
Ability to establish strong peer relationships and communicate effectively with multiple company disciplines, cross-functional, and external teams.
Ability and willingness to travel in the region to build deposits and loan relationships.

Nice To Haves

Prior sales or sales management experience in a financial institution, retail or service industry preferred.
Experience working in or significant knowledge of assigned area and surrounding community preferred.

Responsibilities

In conjunction with senior management, participate in strategic planning process by recommending goals; develop, communicate and implement branch level production goals, budgets and operating plans to align with achieve those goals.
Represent and promote Self-Help in community and business development activities to enhance Self-Help’s brand and demand for products and services with particular focus on deposit, mortgage, and consumer loan growth.
Lead community relations or business development initiatives designed to cultivate new business relationships and increase profitability.
Ensure adherence to operational policies, procedures and controls to ensure the safety and security of employees, members and credit union assets.
Manage the lending function of assigned branches, ensuring the loan interviews; loan process, approvals and/or loan closings adhere to sound credit practices and administration policies.
Provide consistent leadership, coaching and direction to branch managers and area staff, ensuring timely and effective communication to drive individual and branch success. This includes coaching on specific strategies and activities that drive operational and financial performance (e.g., MSR referrals, profiling, and outbound calling).
Act as a change agent to drive Self-Help’s economic inclusion initiatives by integrating supplier diversity and the use of businesses owned by women and people of color in third party contracting and vendor management for relevant products and service
Perform other duties as may be deemed necessary.