Area Branch Operations Manager

Airgas•Pembroke, NH

23h•Onsite

About The Position

The Area Branch Operations Manager (ABOM) assists the District Manager by supporting efforts to improve the safety, profitability, effectiveness, accuracy, and efficiency of the Area Branch operations and logistics. The ABOM is responsible for providing analytics, evaluation and reporting of Branch metrics and pricing initiatives. The ABOM will have Branch Managers reporting directly to them, and work closely with them to achieve District, Area, and Regional goals.

Requirements

Ensures Branch associates comply with Safety Management Systems in conjunction with the Regional Safety Department. Supports the Branches on the execution of the Accident and Injury Reduction Plans consistent with Airgas Safety Council and Safecor guidelines.
Maintains an up-to-date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes and learning tools, Business Warehouse (BW) tools, and SharePoint tools. Responsible for leading Branch associates and ensures understanding and effective use of these procedures and systems all Branches.
Provides training and conducts audits on Standard Operating Procedures (SOPs). Shares results with DMs/AVPs.
Responsible for measuring progress at the branches and communicating with the AVP and DM.
Assists with making certain that SAP enhancements, changes, corrections, reports, and other communication from various functional leaders is shared with the appropriate associates within the business Area. Actively participates in the "cascade" of information to the branches. This may include policy changes, roll-outs, road shows, new products or services, safety compliance and other local or national projects.
Supports the Company objective to execute Airgas's Core Strategy I and II activities in the Branches and throughout the Area.
Compiles branch metrics for the branches within the District and identifying and communicating results and sharing best practices throughout all assigned branches.
Communicates routinely regarding progress, obstacles, issues, and process improvement suggestions at the branches. Communicate with leadership when ineffective or poor processes are identified that are contributing to transaction inaccuracy or should be otherwise improved.
Responsible for transactional accuracy and SAP proficiency.
Promotes effective teamwork, communication and collaboration between the branch associates, field sales teams, Sales Specialists, and Business Service Center (BSC) associates.
Conducts routine visits to Branches direct reports by identifying and evaluating branch performance, safety compliance, inventory levels, SOP compliance, and training gaps.
Other projects/initiatives as assigned

Responsibilities

Ensures Branch associates comply with Safety Management Systems in conjunction with the Regional Safety Department. Supports the Branches on the execution of the Accident and Injury Reduction Plans consistent with Airgas Safety Council and Safecor guidelines.
Maintains an up-to-date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes and learning tools, Business Warehouse (BW) tools, and SharePoint tools. Responsible for leading Branch associates and ensures understanding and effective use of these procedures and systems all Branches.
Provides training and conducts audits on Standard Operating Procedures (SOPs). Shares results with DMs/AVPs.
Responsible for measuring progress at the branches and communicating with the AVP and DM.
Assists with making certain that SAP enhancements, changes, corrections, reports, and other communication from various functional leaders is shared with the appropriate associates within the business Area. Actively participates in the "cascade" of information to the branches. This may include policy changes, roll-outs, road shows, new products or services, safety compliance and other local or national projects.
Supports the Company objective to execute Airgas's Core Strategy I and II activities in the Branches and throughout the Area.
Compiles branch metrics for the branches within the District and identifying and communicating results and sharing best practices throughout all assigned branches.
Communicates routinely regarding progress, obstacles, issues, and process improvement suggestions at the branches. Communicate with leadership when ineffective or poor processes are identified that are contributing to transaction inaccuracy or should be otherwise improved.
Responsible for transactional accuracy and SAP proficiency.
Promotes effective teamwork, communication and collaboration between the branch associates, field sales teams, Sales Specialists, and Business Service Center (BSC) associates.
Conducts routine visits to Branches direct reports by identifying and evaluating branch performance, safety compliance, inventory levels, SOP compliance, and training gaps.
Other projects/initiatives as assigned