Janitorial Area Manager Pittsburgh Area

Bluechip Pros•Pittsburgh, PA

2d•Onsite

About The Position

Area/Account Managers will lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly, and attractive conditions; and perform a variety of technical tasks relative to assigned areas of responsibility. Area/Account Managers will deliver desired results while staying financially responsible within budget guidelines. Area/Account Managers are responsible for driving and obtaining new business through their market.

Requirements

Must have a valid driver's license.
Must have reliable transportation.
Must be able to pass a background check.
Must be able to pass a drug test.
Must be able to work flexible hours.
Must be able to work weekends and holidays.
Must be able to work overtime when needed.
Must be able to lift up to 50 pounds.
Must be able to stand for extended periods of time.
Must be able to work in a fast-paced environment.
Must be able to work independently and as part of a team.
Must have excellent communication and interpersonal skills.
Must have strong organizational and time management skills.
Must have strong problem-solving skills.
Must have strong leadership skills.
Must have strong financial management skills.
Must have strong sales and marketing skills.
Must have knowledge of cleaning procedures and equipment.
Must have knowledge of OSHA regulations.
Must have knowledge of safety procedures.
Must have knowledge of company policies and procedures.
Must have knowledge of HR policies and procedures.
Must have knowledge of EPay system.
Must have knowledge of Blue Force system.
Must have knowledge of HR email address: [email protected].
Must have knowledge of Expense email address: [email protected].
Must have knowledge of Bill Faulhaber.
Must have knowledge of Regional Manager.
Must have knowledge of VP of Operations.
Must have knowledge of CFO.
Must have knowledge of Accounts Receivable Manager.

Nice To Haves

Experience in the janitorial industry.
Experience in account management.
Experience in sales and marketing.
Experience in leadership and management.
Experience in financial management.
Experience in HR and onboarding.
Experience in safety and OSHA regulations.
Experience in EPay and Blue Force systems.
Bachelor's degree in Business Administration or related field.

Responsibilities

Monitor the daily performance of staff to ensure the team is meeting/exceeding client expectations.
Communicate consistently with direct reports to resolve concerns in a timely manner.
Ensure direct reports and clients have functional location schedules two weeks in advance.
Enforce proper uniform attire for all employees daily.
Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly utilizing staff input.
Partner with HR to handle employee issues.
Identify high performers for potential leadership opportunities.
Review budget and payroll reports to track financial results on a daily basis.
Monitor punches and attendance for accuracy and consistently and address manual punches; monitor attendance daily.
Attend and participate on weekly Regional calls, reviewing personal performance.
Consistently use EPay to maintain business continuity: Prohibit manual punches. Terminate employees in the system within the first week of separating from company. Salaried employees must enter their time into Blue Force weekly. Minimize exception clocking’s by providing ongoing employee training.
Anticipate hiring needs and keep job postings current within 5 days, withdraw old postings with HR assistance.
Develop and execute a recruitment strategy for each area/location.
Email all background check requests to [email protected].
Process new hire paperwork for new hires per the processes established by HR.
Onboard new hires on their first day: Review their role responsibilities. Train them how to use the timekeeping system. Present company policies, procedures, and code of conduct. Safety training.
Ensure uniforms are ordered and delivered to new hires by their first week.
Order supplies in advance and anticipate orders within budgets monthly.
Submit equipment repairs in a timely manner to Bill Faulhaber, Central expenses to Expense @bluechip-pros.com, and Operations VP once Regional Manager reviews and approves.
Perform preventative maintenance of equipment to keep in prime working condition.
Maintain equipment inventory by location.
Maintain a consistent visitation schedule for your location audits and communicate plan to the Regional Manager and VP of Operations via email.
Provide daily status updates with successes and areas of concern to the Regional Manager; create action plans to address concerns.
Conduct consistent quality control audits at each location and immediately address any issues that are uncovered in audits.
Address customer call outs/notifications within 24 hours and develop a plan of action to address those needs.
Oversee OSHA required safety trainings at your locations.
Ensure that Supervisors are performing weekly informal safety inspections and monthly formal safety inspections.
Work with safety, security, and clients to reporting potential problem areas.
Create and monitor safety exposure plans at each site and ensure they’re current.
Assure all SDS sheets and manuals are in the janitorial closets.
Report all incident/ accident reports Immediately.
Maintain 100% utilization of approved budgets hours per week.
Ensure Overtime is restricted to Mall approved hours in advance and communicate back to the CFO, VP of Operations, and the Accounts Receivable Manager.
Communicate changes to budgeted hours by any center to the CFO, VP of Operations, and the Account Receivable Manager.
Encourage the team to seek out future business opportunities and submit tracker weekly; strive for two conversations weekly that may lead to future business.
Submit additional business per diem purchase order tracker weekly.
Sell out of scope work at current client sites.