Janitorial Area Supervisor

Transcend Maintenance Services•Burlington, MA

1d•Onsite

About The Position

The Janitorial Area Supervisor plays a vital role in ensuring the highest standards of cleanliness, hygiene, and facility maintenance while aligning operations with client and company objectives. This role demands leadership, operational excellence, and a focus on maintaining efficient, cost-effective services. The Janitorial Area Supervisor will supervise and develop cleaning teams, implement best practices in quality assurance, and consistently improve cleaning and maintenance methods to exceed expectations.

Requirements

Work schedule: Monday through Friday, with occasional weekends. Standard hours are 11:00 AM to 7:00 PM, though earlier mornings or later evenings may be required based on site needs.
Spanish bilingual proficiency (preferred).
Valid Driver's License required.
3-8 years of experience in custodial or facility management, with a proven ability to lead and manage teams.
Strong knowledge of floor care, cleaning techniques, and equipment.
Excellent problem-solving and organizational skills with high attention to detail.
Strong communication skills to interact with all levels of staff, clients, and stakeholders.
Ability to adapt to changing environments and manage competing priorities.
Ability to lift up to 50 pounds and perform physical tasks such as standing, walking, bending, and repetitive movements.

Nice To Haves

Spanish bilingual proficiency
Prior experience with TEAM Software/WinTeam is a plus.

Responsibilities

Oversee and support daily custodial operations, including the use and maintenance of equipment and supplies such as vacuum cleaners, floor care machines, and cleaning chemicals.
Manage inventory to ensure adequate supplies are available for efficient facility operations.
Supervise custodial staff, including hiring, training, scheduling, and professional development.
Develop and enforce QA/QC (Quality Assurance/Quality Control) processes to maintain high service standards.
Conduct routine inspections and assessments to ensure facility cleanliness and compliance with safety regulations.
Direct and monitor contractor activities, ensuring alignment with company and client standards.
Maintain comprehensive documentation related to cleaning operations and facility upkeep.
Implement preventive maintenance programs to sustain operational efficiency.
Serve as a liaison between clients, stakeholders, and internal teams to address concerns and maintain satisfaction.
Uphold the highest safety, quality, and customer service standards.