Hourly Pooled - Archives Aide, Reference Department | American Heritage Center

University of Wyoming•Laramie, WY

1d•Onsite

About The Position

This position provides vital support to campus customers at the American Heritage Center's Reference Department. The primary function is to retrieve, track, and return boxes, folders, and artifacts from storage for patron and staff research. The role also involves data entry, scanning, and potentially facilitating Zoom sessions. The University of Wyoming is committed to creating a supportive and enriching workplace and encourages individuals whose expertise and experience align with the institution's goals to apply.

Requirements

High School graduate mandatory.
Attention to detail.
Punctual.
Good oral and written communication.
Comfortable and confident working both independently and with a team.
Takes initiative and anticipates the needs of patrons.
Displays quality customer service, whether in person or on the phone.
At ease interacting with the public.
Ability to navigate Microsoft products and the Windows operating system effectively.
Follows basic rules of employment.

Nice To Haves

Experience in customer service, research services, and office settings.

Responsibilities

Retrieve, track and return collection material to and from storage.
Able to reach, bend, and lift 40 pounds safely, on a regular basis with or without reasonable accommodation.
Occasionally stand or sit for longer than an hour.
Equipment use includes ladder, electronic shelving, computer, scanners, heavy carts, telephone.
Includes data entry, tracking and reconciling materials, using a variety of external and internal databases and some Zoom organization and facilitation.