Architectural Coordinator

Keystone • Palm Desert, CA

12h • $38 - $49 • Onsite

About The Position

Keystone Pacific Property Management, LLC is seeking an experienced Architectural Coordinator to join their team. This role assists homeowners with the process of submitting applications for architectural changes to their residences and coordinates the submission of these applications and required documents to the Architectural Review Committee (ARC). The company emphasizes a value-based environment that fosters professional quality, leadership, personal success, and continuous growth, and is certified as a Great Place to Work.

Requirements

• Experience of not less than 2 years in a Homeowner’s Association property management field.
• Knowledge of Microsoft software programs, such as Outlook, Word, and Excel.
• Experience in customer service operations.
• The ability to make responsible decisions using skillful judgment in an expedient manner with limited assistance.
• Excellent written and oral communication skills and customer service skills.
• The ability to maintain a positive, cordial, businesslike relationship with other staff members and owners.
• Must be resourceful and a creative problem solver.
• The ability to work cooperatively with other staff members, the Architectural Control Committee and the Board of Directors.
• The ability to be detailed, thorough, organized and possesses neat work habits.
• Must be able to work independently and prioritize daily workload.
• The ability to take accurate and timely minutes as required.
• Must be able to handle multiple tasks concurrently.
• Must have a basic understanding of how to read architectural drawings.
• Must possess a valid Driver’s License and maintain a clean DMV record.
• Able to pass a background check.

Nice To Haves

• Bachelor’s Degree preferred.

Responsibilities

• Assist the General Manager with daily Association functions while maintaining quality relations with homeowners and guests.
• Prepare written oral communications to homeowners regarding architectural and landscape modification compliance.
• Handle all paperwork related to the paint program and answer related questions.
• Follow up with Board/Committee members and homeowners on architectural and enforcement issues.
• Conduct or assist with Committee orientation preparation.
• Meet with homeowners to review plans and painting applications.
• Attend all Architectural Review Committee meetings (HOA and PUD), take minutes, and prepare Board recommendations.
• Prepare and distribute monthly committee agenda packets.
• Organize and maintain all homeowner architectural and landscape plans.
• Maintain accurate records including violation reports, hearing correspondence, plan submittments, and tract maps.
• Maintain reference notebooks supporting the Architectural Program.
• Recommend updates to architectural guidelines to the General Manager.
• Accept, review, and serve as the point person for all architectural plan submittals.
• Conduct weekly community inspections to enforce Architectural Guidelines and Rules & Regulations.
• Schedule and track the violation process through hearing compliance.
• Coordinate and schedule the painting program, including vendor compliance, inspections, and invoice processing.
• Answer phones and assist callers as backup support.
• Respond to homeowner and guest questions about Association operations, rules, and regulations.
• Submit monthly summaries to the General Manager on architectural review issues.
• Notify accounting of fine assignments.
• Practice and adhere to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

Benefits

• Competitive Salary
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Support for Continued Education
• Cell Phone Stipend
• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Savings
• Pre-Paid Legal
• Employer Paid Basic Life/AD&D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable
• Paid Time Off (PTO)
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED