Architect - AI & Telecom Transformation
About The Position
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. We are looking for a customer-facing Lead Architect to drive Agentic AI-driven telecom transformation programs (large scale NOC / SOC / Operations, etc.), leading customer workshops, shaping solution roadmaps, defining AWS-based architectures and advising business, technology and executive stakeholders.
Requirements
- 15+ years of experience in Telecom, AI Automation and Digital Transformation.
- Hands on agentic AI implementation exp.
- Strong customer handling, consulting and stakeholder management experience.
- Deep telecom domain expertise across NOC , OSS/BSS, , Service Assurance, Provisioning and Operations.
- Strong experience delivering AI-driven transformation and automation programs.
- Strong AWS architecture, cloud migration, modernization and transformation experience.
Responsibilities
- Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance and incident management domains.
- Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths and operational pain points.
- Define Agentic AI-driven solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation and closed-loop remediation.
- Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics, traces and operational knowledge across telecom NOC/SOC ecosystems.
- Partner with AWS, customer network teams, operations teams and engineering stakeholders to design secure, scalable and cloud-native Agentic AI telecom platforms.
- Lead solutioning, PoCs, end-to-end technical delivery and executive presentations focused on operational efficiency, service reliability, network resilience and measurable business outcomes.
- Collaborate closely with Offshore teams, business, network, security, operations, product and engineering stakeholders throughout the transformation lifecycle.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
