Archery Tech - Full Time

Bass Pro Shops•Gainesville, VA

8d•$17 - $20•Onsite

About The Position

The Archery Technician performs various selling / customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, assembly of products and direction / instruction to customers. This role supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. The technician will troubleshoot, diagnose, and tune all archery equipment to ensure it is safe and functioning properly, and install accessory items on bows, demonstrating products to customers. They will assist customers by answering specific technical questions to help them understand the operation of the unit and the work to be done or work already completed. Continuous technical training is expected to improve proficiency, quality of work, and achieve higher levels of product knowledge. The role also involves assisting with maintenance of pricing and UPC integrity, determining proper assortments, accuracy of inventory, and proper display, signing, and pricing of all products. Providing a legendary experience for every customer involves assisting them in making buying decisions by identifying and evaluating their needs, making product recommendations, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The technician will also replenish product on shelves as required per Merchandising guidelines, keep the work area organized, clean, and well-stocked, and follow all Company Policies and Procedures.

Requirements

High School Diploma or Equivalent
2+ years’ experience with bow set up
Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight.
Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation.
Must be able to operate various equipment and tools including a bow press and chop saw.
Instructs customers on safety, accessories, bow features and brand awareness.

Responsibilities

Greet and acknowledge all customers in a prompt and friendly manner.
Handle merchandise with care.
Provide information, assistance, assembly of products, and direction/instruction to customers.
Troubleshoot, diagnose, and tune all archery equipment to make certain it is safe and functioning properly.
Install accessory items on Bows and demonstrate product to customers.
Assist customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already completed.
Continue technical training to improve proficiency, quality of work and to achieve higher levels of product knowledge.
Assist with maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all products including advertised items.
Identify and evaluate customers' needs.
Make product recommendations based off of customer needs analysis.
Promote programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
Replenish product on shelves as required per Merchandising guidelines.
Keep work area organized, clean and well stocked with supplies.
Follow all Company Policies and Procedures.
Perform other duties, assignments and responsibilities as needed.