Part-Time Archery Technician

Bass Pro Shops•Kansas City, KS

3d•Onsite

About The Position

The Archery Technician performs various selling / customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, assembly of products and direction / instruction to customers. This role involves troubleshooting, diagnosing, and tuning all archery equipment to ensure it is safe and functioning properly. The technician will also install accessory items on bows, demonstrate products, and answer specific technical questions to help customers understand the operation of the unit and the work performed. Continuous technical training is expected to improve proficiency and product knowledge. Additionally, the role assists with inventory accuracy, product display, and merchandising. A key part of the job is providing a legendary customer experience by assisting customers in making buying decisions, making product recommendations, and promoting company programs. The technician will also replenish product on shelves, keep the work area organized and clean, and follow all company policies and procedures.

Requirements

Minimum Degree Required: High School Diploma or Equivalent
2+ years’ experience with bow set up
Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight
Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation
Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation
Must be able to operate various equipment and tools including a bow press and chop saw
Instructs customers on safety, accessories, bow features and brand awareness
Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Constantly lift or move objects weighing up to 20 pounds
Occasionally operate machinery and/or power tools
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally work in noisy environments
Light work that includes constantly moving or lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Responsibilities

Greeting and acknowledging all customers in a prompt and friendly manner
Handling merchandise with care
Providing information, assistance, assembly of products and direction / instruction to customers
Troubleshooting, diagnosing, and tuning all archery equipment to make certain it is safe and functioning properly
Installing accessory items on Bows and demonstrating product to customers
Assisting customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already completed
Continuing technical training to improve proficiency, quality of work and to achieve higher levels of product knowledge
Assisting with maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all products including advertised items
Identifying and evaluating customers' needs
Making product recommendations based off of this analysis
Promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up
Replenishing product on shelves as required per Merchandising guidelines
Keeping work area organized, clean and well stocked with supplies
Following all Company Policies and Procedures
Performing other duties, assignments and responsibilities as needed