Archery Tech

Bass Pro Shops•Utica, NY

7d•$18 - $21•Onsite

About The Position

The Archery Technician performs various selling / customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, assembly of products and direction / instruction to customers. This role supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. The technician will troubleshoot, diagnose, and tune all archery equipment to ensure it is safe and functioning properly, and install accessory items on bows and demonstrate products to customers. They will assist customers by answering specific technical questions to help them understand the operation of the unit and the work to be done or work already completed. Continuous technical training is expected to improve proficiency, quality of work, and achieve higher levels of product knowledge. The role also involves assisting with maintenance of pricing and UPC integrity, determining proper assortments, accuracy of inventory, and proper display, signing, and pricing of all products including advertised items. Providing a legendary experience for every customer, every time is key, by assisting customers in making buying decisions through identifying and evaluating their needs, making product recommendations, and promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. Replenishing product on shelves as required per Merchandising guidelines and keeping the work area organized, clean, and well stocked with supplies are also responsibilities. The technician will follow all Company Policies and Procedures and perform other duties, assignments, and responsibilities as needed.

Requirements

Minimum High School Diploma or Equivalent
2+ years’ experience with bow set up
Must be able to perform bow set up for customers including draw length, identifying eye dominance, and determining draw weight.
Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
Knowledge of arrow set up to include arrow length, spine, and insert installation.
Must be able to operate various equipment and tools including a bow press and chop saw.
Instruct customers on safety, accessories, bow features and brand awareness.

Responsibilities

Greet and acknowledge all customers in a prompt and friendly manner.
Handle merchandise with care.
Provide information, assistance, assembly of products, and direction/instruction to customers.
Troubleshoot, diagnose, and tune all archery equipment to ensure it is safe and functioning properly.
Install accessory items on bows and demonstrate products to customers.
Assist customers by answering specific technical questions.
Continue technical training to improve proficiency, quality of work, and achieve higher levels of product knowledge.
Assist with maintenance of pricing and UPC integrity.
Determine proper assortments.
Ensure accuracy of inventory.
Ensure proper display, signing, and pricing of all products including advertised items.
Assist customers in making buying decisions by identifying and evaluating their needs.
Make product recommendations based on customer analysis.
Promote programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
Replenish product on shelves as required per Merchandising guidelines.
Keep work area organized, clean, and well stocked with supplies.
Follow all Company Policies and Procedures.
Perform other duties, assignments, and responsibilities as needed.