Arcade Game Tech

Wilderness at the Smokies•Sevierville, TN

13d•Onsite

About The Position

A Game Technician completes inspections and upkeep of various attractions, games, and equipment inside the Arcade. The Technician is responsible for keeping attractions and games in a working condition and may involve ordering parts, taking apart and reassembling objects, and general maintenance of both electrical and mechanical items.

Requirements

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ropes Course Operator Certificate
Ropes Course Inspector Certificate
Must be at least 18 years of age or older
Must have skills and experience working with electronic and/or mechanical parts
Ability to diagnose problems, their source, and resolutions
Ability to act independently with little supervision
Efficiently handle multiple duties.
Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator.
Requires a good understanding of company policies and procedures.
Ability to handle stressful situations
Good attendance and punctual.
Exhibits professionalism.
Exhibits good grooming habits.
Wears the proper uniform.
Works efficiently.
Follows all resort and office policies and standard operating procedures.
Conducts themselves in a professional manner with a positive attitude.

Responsibilities

Daily inspections of attractions before operation
Turning on all breakers and ensuring all games, TV’s, and computer systems load correctly before opening.
Restocking of various games systems such as ticket machines, and chip and card pushers
Refilling fogger machines as needed
Opening and closing Back Country Arcade located at Stone Hill Lodge (involves turning on/off breakers and ensuring all games are working correctly)
Responding to and resolving guest issues involving equipment
Replacing broken or missing parts as needed
Logging and reporting of all ongoing issues
Annual rehab of attractions
Minor mechanical, electronic, or construction projects
All other duties assigned by manager